JESSICA FUENTES
Rockville,USA
Summary
Seasoned Compliance Coordinator with hands-on experience in implementing and overseeing corporate compliance programs, including policy development and regulatory guidelines. Strong knowledge of federal and state compliance laws coupled with exceptional organizational skills to ensure adherence to all regulations. Demonstrated ability to conduct thorough investigations, develop effective strategies, and influence positive change within an organization. Proven success in fostering a culture of integrity while enhancing efficiency and mitigating risk.
Overview
6
6
years of professional experience
Work History
Compliance Coordinator
Capital Home Care
Rockville, MD
01.2024 - Current
- Processed nurse invoices, ensuring accuracy and timely payments.
- Scheduled 180 clients monthly, maintaining compliance and operational efficiency.
- Conducted weekly audits on all clients and nurses, ensuring regulatory compliance.
- Worked with a team to ensure the company adhered to compliance standards.
- Analyzed compliance data to identify trends and gaps, recommending actionable improvements that enhanced regulatory adherence.
- Participate in weekly meetings to give updates on the audit status.
- Maintained all clients' personal information using LTSS software.
Puppy Neonatal Specialist
Warrior Canine Connection
Boyds, MD
11.2022 - Current
- Maintain accurate neonatal health records to ensure effective care strategies.
- Respond swiftly and independently in emergency situations, ensuring timely interventions.
Receptionist
Brandywine Living
Potomac, MD
10.2020 - 11.2022
- Managed filing, calls, and data entry, ensuring efficient office operations.
- Assisted residents with concerns and intake documents, improving resident satisfaction.
- Supported memory care activities, enhancing resident engagement.
- Organized game nights, fostering community and interaction among residents.
- Communicated with residents' families daily, maintaining strong relationships.
Financial Concierge
Nymeo Federal Credit Union
Gaithersburg, MD
05.2019 - 03.2020
- Balanced teller drawers regularly throughout the day according to established procedures.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
Bachelor of Science - Information Science
University of Maryland-College Park
07.2025
Skills
- Data analysis
- Audit Management
- Health Record Management
- Proficient in LTSS software
- Microsoft Excel
- Advanced in Microsoft office
Languages
Spanish
Limited
Timeline
Compliance Coordinator
Capital Home Care
01.2024 - Current
Puppy Neonatal Specialist
Warrior Canine Connection
11.2022 - Current
Receptionist
Brandywine Living
10.2020 - 11.2022
Financial Concierge
Nymeo Federal Credit Union
05.2019 - 03.2020
Bachelor of Science - Information Science
University of Maryland-College Park
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