Jessica Ganesh
Queens,NY
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication administration.
Overview
3
3
years of professional experience
Work History
Front Desk/Medical Assistant Supervisor
New York Medical & Diagnostic Center
09.2022 - Current
- Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory, local, state, and federal guidelines relating to HIPAA, benefits administration, and general liability.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations. (600 patients weekly)
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
Insurance Agent
Farmers Insurance
05.2021 - 08.2022
- Calculated quotes and educated potential clients on insurance options.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
Sales Representative
AT&T
02.2020 - 04.2021
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Organized sales paperwork, presented proposals and finalized contracts.
Education
Bachelor of Science - Nursing And Psychology
CUNY York College
94-20 Guy R Brewer Blvd, Jamaica, NY 1145108.2024
High School Diploma -
Richmond Hill High School
Richmond Hill, NY06.2019
Skills
- Client Relationship Management
- Data Analytics Proficiency
- Customer Service
- Flexible Schedule
- Schedule Management
- Data Analysis
- Microsoft Suite Proficiency
- Energetic Work Attitude
- Time Management
- Inventory and Supply Management
- Claims Filing
- Lead prospecting
Timeline
Front Desk/Medical Assistant Supervisor
New York Medical & Diagnostic Center
09.2022 - Current
Insurance Agent
Farmers Insurance
05.2021 - 08.2022
Sales Representative
AT&T
02.2020 - 04.2021
Bachelor of Science - Nursing And Psychology
CUNY York College
High School Diploma -
Richmond Hill High School
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