Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Garcia

Phoenix,AZ

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Eager to develop and advance professionally into a more challenging position.

Talented Shift Manager bringing 3 years of experience in McDonald's industry. Driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision making skills. Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Retail Reset Merchandiser

Crossmark
03.2022 - 11.2022
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.

Reset Merchandiser

SAS
08.2020 - 04.2021
  • Built fixtures according to plan to effectively display new store merchandise.
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.

Shift Manager

McDonalds
02.2016 - 06.2020
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as the creation of day-to-day work schedules and assignments.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Positioned skilled staff in key areas throughout shift to ensure optimal productivity of the overall department.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Trained and supervised staff members.
  • Mentored and supported new employees to maximize team performance.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Analyzed performance data to assess, optimize and elevate operations, targeting current and expected demands.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Established team priorities, maintained schedules and monitored performance.

Education

GED -

Rio Salado

Skills

  • Effective team player
  • Plexis POS system operations
  • Planogram Creation
  • Signage Updating
  • Vendor Relationships
  • Shelving Configuration
  • Planogram Execution
  • Customer Interaction

Timeline

Retail Reset Merchandiser

Crossmark
03.2022 - 11.2022

Reset Merchandiser

SAS
08.2020 - 04.2021

Shift Manager

McDonalds
02.2016 - 06.2020

GED -

Rio Salado

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Jessica Garcia