JESSICA GARCIA
East Brunswick,NJ
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Associate
Jaffe Management
11.2021 - 09.2022
- Strong remote presence, hosting various Zoom meetings
- Avid use of Microsoft Teams, Google Suite and Slack.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Worked with senior management to initiate new projects and assist in various processes.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to Board of Directors and C-Level executives.
Property Administrator
Cushman & Wakefield
01.2018 - 09.2021
- Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
- Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Planned special events such as lotteries, dedications and project tours.
Executive Assistant to the CEO
Cushman & Wakefield
07.2015 - 01.2018
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Created expense reports, budgets, and filing systems for management team.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Created and managed office systems to efficiently deal with documentation.
- Coordinated events and worked on ad hoc projects.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed mail and both incoming and outgoing correspondence.
Credentialing Specialist/Administrative Assistant
Urology Group of New Jersey
01.2010 - 07.2015
- Obtained NPI numbers for providers and facilities and updated existing profiles.
- Enrolled providers in Medicaid, Medicare and private insurance plans.
- Conducted primary source verifications such as background checks and board certifications.
- Finalized and processed enrollment applications.
- Monitored credentials and contacted practitioners when expiration dates were nearing.
- Conversed effectively with various parties on daily basis using polished interpersonal and active listening skills.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained databases to track and record data.
Education
Bachelors of Arts - Arts & Communication
William Paterson University
Skills
- Event Planning
- Business Operations
- Advanced Excel
- Professional Correspondence
- Analytical Skills
- Interpersonal Skills
- Organizational Systems
- Remote Working Experience
- Data Entry
- G Suite
Certification
- Software Quality Assurance Certification, Careerist - June 2023
Timeline
Program Associate
Jaffe Management
11.2021 - 09.2022
Property Administrator
Cushman & Wakefield
01.2018 - 09.2021
Executive Assistant to the CEO
Cushman & Wakefield
07.2015 - 01.2018
Credentialing Specialist/Administrative Assistant
Urology Group of New Jersey
01.2010 - 07.2015
Bachelors of Arts - Arts & Communication
William Paterson University
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