Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jessica Garcia

Summit,IL

Summary

Experienced professional in customer service and healthcare nutrition. Known for adeptly managing operations, optimizing efficiency, and making informed decisions in dynamic work environments. Skilled in personnel management, strategic scheduling, problem-solving, and fostering team development to achieve strategic objectives. Native Spanish speaker, enhancing communication capabilities. Proven track record in roles at Walmart including Air Traffic Control and Personal Shopper/In-Home Delivery specialist.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Air Traffic Controller

Walmart
Cicero, IL
02.2024 - Current
  • Managed and coordinated various roles within the department to ensure smooth operations and optimal efficiency.
  • Demonstrated exceptional time management skills by efficiently allocating resources and personnel to meet operational demands.
  • Implemented strategic scheduling strategies to minimize delays and maximize productivity.
  • Utilized effective problem-solving techniques to address issues and challenges in real-time, ensuring minimal disruptions to operations.
  • Contributed to the development and implementation of training programs to enhance the skills and capabilities of department personnel.

Personal Shopper/In-Home Delivery

Walmart
Cicero, IL
11.2019 - 02.2024
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.

Education

Certificate - Business Management And Business Leadership

Bellevue University
Bellevue, NE
10-2023

Bachelor of Science - Foods, Nutrition, And Wellness Studies

Universidad De Guanajuato
Guanajuato, Mexico
06-2018

Skills

  • Diligent and organized
  • Ethical
  • Team Player
  • Honest
  • Accountable
  • Technologically competent
  • Problem solver
  • Time management
  • High stress tolerance
  • Attention to Detail

Languages

Spanish
Native/ Bilingual

Certification

  • Certified Phlebotomy Technician

Timeline

Air Traffic Controller

Walmart
02.2024 - Current

Personal Shopper/In-Home Delivery

Walmart
11.2019 - 02.2024

Certificate - Business Management And Business Leadership

Bellevue University

Bachelor of Science - Foods, Nutrition, And Wellness Studies

Universidad De Guanajuato

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Jessica Garcia