Jessica Garcia
San Angelo,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Claims Specialist
Kelly Services
San Angelo, TX
11.2023 - Current
- Evaluated financial information provided by claimants in order to process payments quickly and accurately.
- Researched medical records to evaluate claim validity and verify the existence of pre-existing conditions.
- Reviewed and analyzed insurance claims to determine validity, completeness, accuracy, and eligibility for payment.
- Collaborated with other departments within the organization to resolve issues related to claims processing.
- Provided customer service by responding promptly to inquiries from claimants regarding their benefits or coverage.
Hairstylist
Locker Room Haircuts
San Angelo, TX
06.2023 - Current
- Greeted customers, answered phones and booked appointments.
- Used thinning shears to remove bulk from the hair or create layers.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Educated clients on proper home hair care maintenance techniques.
- Recommended products to clients based on their individual needs.
- Developed relationships with new clients through referrals from existing customers.
- Advised clients on how to maintain their haircuts between visits.
- Participated in team discussions regarding marketing strategies for the salon.
- Managed cash register transactions during checkout process.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
Hairstylist Booth Renter
Exclusive Barbershop
San Angelo, TX
05.2020 - 06.2023
- Greeted clients and provided them with a welcoming environment.
- Maintained accurate records of services performed, products used, and payments received.
- Provided clients with advice on styling options and hair care products.
- Performed a variety of hair treatments such as coloring, highlighting, cutting, blow-drying, and styling.
- Trimmed split ends and removed unwanted bulk from hair using scissors or razor.
- Kept work area clean and organized at all times.
- Listened to client requests and followed instructions accurately to create desired looks.
- Suggested new styles for clients based on their facial features and lifestyle preferences.
- Assisted other stylists in the booth when needed.
- Maintained up-to-date knowledge of new trends in hairstyling techniques.
- Ensured that all equipment was properly sanitized before use.
- Communicated effectively with customers to ensure satisfaction with services rendered.
- Adhered to safety protocols while performing hairstyling services.
- Promoted additional services offered by the salon such as waxing or facials.
- Confirmed appointments prior to scheduled time frames via phone calls or emails.
- Consulted with clients about their individual needs concerning style maintenance between visits.
- Provided exceptional customer service throughout the duration of each appointment.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Pre-booked future appointments to increase repeat business.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Mentored new staff to enhance personal growth and increase productivity.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Scheduled client appointments.
- Operated cash registers to receive payments from patrons.
- Responded to customer inquiries by phone, email and in person.
- Used curlers, rollers and curling irons to press and curl hair.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
Education
Some College (No Degree) - Cosmetology
Howard College
Big Spring, TXSkills
- Networking Expertise
- Business Management
- Color Corrections
- Relationship Building and Management
- Customer Consultation
- Customer Education
- Outstanding Customer Service
- Special Occasion Makeup Application
- Quick Learner
Timeline
Claims Specialist
Kelly Services
11.2023 - Current
Hairstylist
Locker Room Haircuts
06.2023 - Current
Hairstylist Booth Renter
Exclusive Barbershop
05.2020 - 06.2023
Some College (No Degree) - Cosmetology
Howard College