Jessica Garcia Romero
Bartlett,TN
Summary
Hardworking, bilingual and dedicated individual with strong organizational ,customer service, visual merchandising and payroll skills. Excellent working under pressure, adapting to new challenges to lead to business success and customer satisfaction. Skilled in problem solving, positive attitude, and ready to expand knowledge to any daily situations.
Overview
3
3
years of professional experience
Work History
Tool Room Attendant
Mid South Industrial Inc.
1303 AR-119
04.2024 - Current
- Collaborated with team members to identify necessary tools for projects, ensuring timely availability.
- Developed an efficient system for tracking borrowed tools, improving accountability among team members while minimizing misplaced items.
- Improved tool organization and accessibility by implementing a comprehensive inventory system.
Payroll Specialist
Mid South Industrial Inc.
1303 AR-119
04.2024 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
Visual Manager
Fabletics
7615 W Farmington Blvd #24, Germantown, TN 38138
08.2023 - 04.2024
- Increased visual impact and sales through optimal arrangement of mannequins, fixtures, walls and tables.
- Enhanced customer experience by creating visually appealing and organized store layouts.
- Analyzed sales data to identify trends and make informed decisions on product placement and display strategies.
Business Manager
Dillard's
03.2022 - 07.2023
- Communicated with customers and vendors in a positive and professional way.
- Improved business profits through building customer connections.
- Reported issues to higher management with great detail.
- Coordinate team performance and trained members to maintain high productivity and performance.
- Drafted reports and documents to improve correspondence management and schedule coordination.
Assistant Manager
Windsor
08.2021 - 02.2022
- Established performance goals and objectives, monitored progress, and ensured compliance with company standards
- Assisted in creating and executing marketing plans to increase customer loyalty and drive sales.
- Coordinating employee performance, providing leadership when it comes to resolve customer complaints to restore satisfaction in work area, monitoring that everything gets done as it supposed to in an highly organized manner.
Education
Craigmont High School
Memphis, TN06.2021
Skills
- Teamwork and Collaboration
- Sales and Marketing
- Visual marketing
- Time management
- Computer Skills
- Task prioritization
- Customer Experience Control
- Staff Training
- Customer Relationship Management
- Social Media Promotion
- Customer Retention
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tool Room Attendant
Mid South Industrial Inc.
04.2024 - Current
Payroll Specialist
Mid South Industrial Inc.
04.2024 - Current
Visual Manager
Fabletics
08.2023 - 04.2024
Business Manager
Dillard's
03.2022 - 07.2023
Assistant Manager
Windsor
08.2021 - 02.2022
Craigmont High School