Jessica Garnica
Ontario,CA
Summary
I, Jessica Garnica, am an enthusiastic and hard-working individual. I have become a retail professional with hands-on experience in customer service, payment processing, and sales. I am a strong communicator and team player, eager to learn new processes to support overall organizational success. I am a dedicated employee with strengths in Spanish speaking, networking, leadership, and continuous learning. I have built a strong reputation for successfully teaching my peers how to maximize and perform their responsibilities. I have also built a reputation for consistently surpassing expectations in all aspects of my life.
Overview
9
9
years of professional experience
Work History
Food Court Employee
Costco Wholesale
Rancho Cucamonga, California
05.2025 - Current
- Prepared and served food items in a busy food court environment.
- Operated kitchen equipment, including grills, fryers, and dishwashers safely.
- Collaborated with team members to ensure smooth service during peak hours.
- Resolved customer complaints in a timely manner.
- Performed opening duties such as setting up the dining area for business hours.
- Trained new employees on proper use of kitchen equipment and safety protocols.
- Prioritized and organized tasks to efficiently accomplish service goals.
Baker and Wrapper
Costco Wholesale
Rancho Cucamonga, California
10.2025 - 02.2026
- Prepared a variety of bread, pastries, and desserts daily.
- Operated commercial ovens and mixers to ensure consistent product quality.
- Maintained cleanliness and organization of the baking area and equipment.
- Collaborated with team members to streamline production processes efficiently.
- Monitored inventory levels of ingredients and placed orders as needed.
- Assisted in training new bakers on techniques and standard operating procedures.
Cashier
Costco Wholesale Corp
Rancho Cucamonga, CA
10.2019 - 09.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Offered customers carry-out service at completion of transaction.
Supervisor
Costco Wholesale
Rancho Cucamonga, CA
03.2021 - 12.2023
- Trained new employees on the daily job duties, policies and procedures.
- Supervised staff to ensure quality customer service was being provided in a timely manner.
- Assisted with scheduling shifts to meet operational needs while ensuring labor cost controls were met.
- Provided feedback, coaching and development opportunities to team members as needed.
- Collaborated with other departments to ensure all customer requests were handled properly and efficiently.
- Managed inventory levels by ordering supplies when necessary and verifying accuracy of shipments received.
- Participated in regular meetings with upper management regarding progress towards meeting organizational goals.
- Resolved customer complaints in a professional manner by utilizing problem-solving skills.
- Identified areas of improvement through data analysis and monitoring of key performance indicators.
Volleyball Team Captain
James A. Garfield High School
Los Angeles, CA
08.2017 - 06.2019
- Organized team practices and drills to improve volleyball skills.
- Maintained a positive attitude and encouraged teammates during difficult situations.
- Communicated with coaches, players, and parents regarding team rules and expectations.
- Attended all scheduled games, practice sessions, and team meetings.
- Created weekly scouting reports on opponents' strengths and weaknesses.
- Managed the behavior of team members while on the court or at tournaments.
- Provided support to new and existing players by helping them learn plays, techniques.
- Encouraged sportsmanship among teammates both on and off the court.
Student Council Member
James A. Garfield High School
Los Angeles, CA
08.2017 - 06.2019
- Prepared and presented monthly reports to the student council members summarizing activities and accomplishments.
- Organized and facilitated regular student council meetings, including setting agendas, assigning tasks, and monitoring progress.
- Developed initiatives to increase student engagement with the school community.
- Collaborated with faculty advisors to ensure that student council goals were met in a timely manner.
- Provided leadership for special events such as Homecoming or Spirit Week.
- Performed public relations duties such as responding to media inquiries or representing the organization at outside events.
- Coordinated fundraising efforts for student council-sponsored programs or services.
- Maintained accurate records of all financial transactions related to the student council budget.
Education
Bachelor of Arts - Criminology
California State Polytechnic University, Pomona
Pomona, CA05-2025
Associate of Science - Criminal Justice
Chaffey College
Rancho Cucamonga 05.2023
High School Diploma -
James A. Garfield High School
Los Angeles, CA06.2019
Skills
- Customer Service Excellence
- Payment Collection
- ID Verification
- Cash Register Operation
- Inventory Management
- Training and Development
- Spanish Speaker
- Organized
- Great Time Management
- Motivated and Driven
Timeline
Baker and Wrapper
Costco Wholesale
10.2025 - 02.2026
Food Court Employee
Costco Wholesale
05.2025 - Current
Supervisor
Costco Wholesale
03.2021 - 12.2023
Cashier
Costco Wholesale Corp
10.2019 - 09.2025
Volleyball Team Captain
James A. Garfield High School
08.2017 - 06.2019
Student Council Member
James A. Garfield High School
08.2017 - 06.2019
Bachelor of Arts - Criminology
California State Polytechnic University, Pomona
Associate of Science - Criminal Justice
Chaffey College
High School Diploma -
James A. Garfield High School