Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Garrison

Rock Hill,S.C

Summary

Hello! My name is Jessica and I am a very organized and dependable candidate successful at managing multiple priorities with a positive attitude for your business! I have willingness to take on added responsibilities to meet team goals and keep a happy atmosphere in the work place!

Overview

6
6
years of professional experience

Work History

Store Manager

Sally Beauty Holdings Inc.
10.2022 - Current
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Trained new employees on proper protocols and customer service standards.
  • Managed over 20 store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Monitored daily cash discrepancies and inventory shrinkage.
  • Managed to make sales plan/goal every single month.
  • Completed planograms and merchandising quickly.
  • Exceeded company standards and improved moral in work place.
  • Created hands on team building and bonding experiences for employees.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Team Lead

Target
11.2017 - 10.2022
  • Trained new team members by relaying information on company procedures.
  • Coached team members in techniques necessary to complete job tasks. For example: Guest services, Cashiering, Drive Ups for deliveries and other departments.
  • Worked different stations to provide optimal coverage and meet production goals when needed.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Directed and supervised team of around 20 regularly.
  • Worked in very fast paced times while also managing a full team including meal breaks, coaching, training and etc.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and goals.

Education

High School Diploma -

Northwestern High School
Rock Hill, SC

York Technical College
Rock Hill, SC

Skills

  • Customer Service
  • Employee Motivation
  • Team Leadership
  • Staff Training
  • Sales Expertise
  • Positive Attitude
  • Team Builder

Timeline

Store Manager

Sally Beauty Holdings Inc.
10.2022 - Current

Team Lead

Target
11.2017 - 10.2022

High School Diploma -

Northwestern High School

York Technical College
Jessica Garrison