Hello! My name is Jessica and I am a very organized and dependable candidate successful at managing multiple priorities with a positive attitude for your business! I have willingness to take on added responsibilities to meet team goals and keep a happy atmosphere in the work place!
Overview
6
6
years of professional experience
Work History
Store Manager
Sally Beauty Holdings Inc.
10.2022 - Current
Completed point of sale opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Trained new employees on proper protocols and customer service standards.
Managed over 20 store employees successfully in fast-paced environment through proactive communication and positive feedback.
Monitored daily cash discrepancies and inventory shrinkage.
Managed to make sales plan/goal every single month.
Completed planograms and merchandising quickly.
Exceeded company standards and improved moral in work place.
Created hands on team building and bonding experiences for employees.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Team Lead
Target
11.2017 - 10.2022
Trained new team members by relaying information on company procedures.
Coached team members in techniques necessary to complete job tasks. For example: Guest services, Cashiering, Drive Ups for deliveries and other departments.
Worked different stations to provide optimal coverage and meet production goals when needed.
Built strong relationships with customers through positive attitude and attentive response.
Directed and supervised team of around 20 regularly.
Worked in very fast paced times while also managing a full team including meal breaks, coaching, training and etc.
Communicated KPIs outlined in annual plan to inform employees of expectations and goals.
Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.
Senior Director, Ecommerce at Sally Beauty Holdings, BSG, Beauty Systems GroupSenior Director, Ecommerce at Sally Beauty Holdings, BSG, Beauty Systems Group