Coordinated daily operations to ensure efficient store functioning.
Managed inventory levels and processed stock orders accurately.
Trained new team members on operational procedures and guest service standards.
Supervised daily floor operations to ensure smooth workflow and team efficiency especially in busy seasons
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Made unforgettable guest experiences/relationships with our shoppers!
Being able to make executive decisions at busy times, being self driven while also encouraging team to make decisions on their own as well! Coaching and positive feedback in the moment
Cosmetic Counter Manager
Belk
Charlotte, North Carolina
10.2024 - 06.2025
Managed daily operations of cosmetic counter and staff activities.
Assisted customers with product selection and application techniques.
Trained team members on product knowledge and customer service skills.
Collaborated with vendors to ensure timely product deliveries.
Store Manager
Sally Beauty Holdings Inc.
Fort Mill, South Carolina
10.2022 - 10.2024
Managed daily store operations to ensure a seamless customer experience.
Trained and supervised staff to enhance team performance and service quality.
Implemented inventory control processes to maintain stock levels and organization.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Created weekly work schedules for store personnel.
Maintained cleanliness and safety standards in the building.
Service Engagement Lead
Target
Rock Hill, South Carolina
11.2017 - 10.2022
Completed day-to-day duties accurately and efficiently.
Made sure that the front of store area was stocked and shop-able
Worked along side other managers in different areas of the store; being flexible to cover when needing help. Adaptable to learning new things!
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.