Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Volunteer
Jessica Garza

Jessica Garza

Billings,MT

Summary

A results-driven Public Relations Manager with over 2 years of experience in developing and executing successful PR strategies. Skilled in media relations, event planning, and social media management. Proven track record of enhancing brand image and driving business growth. Resourceful Vice President with over 2 years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

8
8
years of professional experience

Work History

V.P. Operations

Radio Billings
Billings, USA
07.2021 - 10.2023
  • Developed and executed internal and external communication plans
  • Managed company's website and created content for various channels
  • Coordinated and executed successful events and trade shows
  • Managed relationships with vendors and external partners
  • Developed and implemented operational processes to ensure efficiency, compliance with regulations and safety standards.
  • Managed daily operations of the organization including financials, customer service, human resources, IT systems, marketing and sales.
  • Established department objectives aligned with corporate goals and objectives.
  • Maintained relationships with key customers as well as industry partners through effective communication channels.

Bartender

Applebee's Neighborhood Grill & Bar
Billings, USA
03.2020 - 06.2021
  • Developed and executed marketing campaigns to increase brand awareness and drive sales
  • Managed social media accounts and created engaging content
  • Conducted market research and analyzed data to identify new opportunities
  • Collaborated with cross-functional teams to ensure successful campaign execution
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.

Instructor

Bold Beauty Academy
Billings, USA
02.2016 - 08.2020
  • Develop and implement PR strategies to enhance company's brand image
  • Manage media relations and secure coverage in top-tier publications
  • Create and distribute press releases, media alerts, and other PR materials
  • Organize and execute successful events and campaigns
  • Evaluated student performance through written tests and practical assignments.
  • Supervised clinical experiences in the college salon or spa setting.
  • Organized classroom activities such as quizzes and competitions to evaluate student knowledge levels.
  • Coordinated guest speakers from salons and spas to share their expertise with students.
  • Ensured safety protocols were followed throughout all classes.
  • Reviewed state board regulations related to licensure requirements for cosmetologists.
  • Prepared reports outlining program objectives achieved at semester end.
  • Incorporated new teaching methods into curriculum based on industry advancements.
  • Developed and taught comprehensive beauty courses, including hair styling, makeup artistry, nail care, and facial treatments.
  • Provided guidance to students on proper use of tools and products necessary for cosmetology services.
  • Created lesson plans that included lectures, demonstrations, hands-on practice sessions, and field trips.
  • Planned in-class activities, discussions and lectures to increase student comprehension and participation.
  • Gave constructive feedback to students to improve learning and progress against course objectives.
  • Supervised advanced student work from both independent and group projects.

Education

Licensed Cosmetologists Instuctor - Cosmetology Education

Bold Beauty Academy
Billings, MT
03.2010

Skills

  • Media Relations
  • Event Planning
  • Social Media Management
  • Marketing Strategy
  • Brand Management
  • Copywriting
  • Crisis Communications
  • Project Management
  • Strategic Planning and Execution
  • Operations Oversight
  • Purchasing and Planning
  • Business Development
  • Budget Control
  • Schedule Management
  • Inventory Management
  • Customer Service Management
  • Customer Retention
  • Financial Oversight
  • Staff Hiring
  • Sales Coaching
  • Staff Development
  • Employee Motivation
  • P&L Administration
  • Direct Sales
  • Strategic Planning
  • Telephone operations
  • Register operations
  • POS systems operations
  • Event operations
  • Vehicle operations knowledge
  • Daily operations oversight
  • Financial operations management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Timeline

V.P. Operations

Radio Billings
07.2021 - 10.2023

Bartender

Applebee's Neighborhood Grill & Bar
03.2020 - 06.2021

Instructor

Bold Beauty Academy
02.2016 - 08.2020

Licensed Cosmetologists Instuctor - Cosmetology Education

Bold Beauty Academy
Jessica Garza