Jessica Garza
San Antonio,TX
Summary
Led program management and administration efforts in healthcare and customer service environments. Championed initiatives that improved efficiency and fostered innovative solutions. Cultivated strong relationships with stakeholders to drive departmental and organizational objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Enrollment
St. Anthony Catholic High School-The University of the Incarnate Word
01.2022 - Current
- Oversees all aspects of the admissions and enrollment process.
- Reviews applications for potential candidates.
- Recruits new students.
- Conducts tours, open houses, and attends school fairs and other promotional events.
- Collaborates with the International Program Coordinator to recruit international students.
- Serves as point of contact for newly enrolled students.
- Works closely with the principal and other administrators to discuss pertinent admissions statistics.
- Performs administrative duties throughout the school.
- Serves as a sponsor for the Health Professions Club.
- Serves as the student ambassador lead.
- Generates reports on enrollment data.
Clinical Site Coordinator, Office of Clinical Affairs
The University of the Incarnate Word School of Osteopathic Medicine
01.2019 - 01.2022
- Communicate, collect, distribute, and track site requirements for hospital onboarding.
- Track immunization reports/compliance data audits as requested.
- Clinical placement by specialty 3rd and 4th year medical students.
- Provide physician recruiting and onboarding.
- Provide physician credentialing and recredentialing monthly.
- Implement physician availability tracking per rotation.
- Liaison to all Graduate Medical Education (GME) Managers.
- Work in collaboration with physicians to instruct intro to surgery, OBGYN, and intravenous training for 3rd year medical students.
- Organize retention events and visits.
- Initiate new clinical site MOU’s/affiliation agreements.
- Generates reports for Core Site and Clerkship Directors.
- Serve as point of contact for all preceptors, managers, and potential preceptors.
- Assisted in new school initial accreditation process: received maximum accreditation of 7 years.
Program Director-Assistant Professor, Department of Surgical Technology
St. Philip's College
01.2014 - 01.2019
- Spearheaded program reaccreditation process: received maximum reaccreditation of 10 years after site visit was conducted.
- Improved first time pass rates by developing and implementing a three-week study program; increased resource offerings by adding new software and study guides to enhance student preparation.
- Oversee all program aspects including the organization, administration, continuous review, planning, development, and overall effectiveness.
- Manage and supervise staff by driving the highest level of performance to meet student expectations and adhere to all compliance regulations.
Clinical Coordinator, Department of Surgical Technology
St. Philip's College
01.2011 - 01.2014
- Increased clinical site placement 100% by conducting site visits and delivering a strategic marketing pitch of the program.
- Used solution-focused and person-centered approaches to address issues with academic performance, decision making skills, and attendance.
- Increased student engagement by planning and instructing using interactive methods and technology.
- Coordinated all clinical rotations with hospitals within the community.
- Oversaw relationship management by building, maintaining, and sustaining relationships with healthcare organizations.
- Provided advising, coaching, and mentoring sessions to students on a one-on-one basis.
Certified Surgical Technologist
Methodist Children's Hospital
01.2008 - 01.2013
- Implemented procedures to increase efficiency, output, and patient satisfaction.
- Developed, maintained, and implemented a surgeon preference system to organize and arrange patient rooms based on surgeon and staff equipment needs.
- Worked in collaboration with physicians and other healthcare professionals by communicating information relevant to plan of care and providing health status updates.
- Utilized strong ability to recognize and react to patient conditions with compassion.
Education
Bachelor of Science - Interdisciplinary Studies
Texas A&M University – Corpus Christi
01.2008
Skills
Enrollment management
Certification
- National Board of Surgical Technology and Surgical Assisting Certified
- Texas Educator, Certification
- Master Teacher Certified
- Franklin Covey 7 Habits of Highly Effective People, Certification
COMMUNITY INVOLVEMENT
Northeast ISD Advisory Board, Member
Affiliations
- Association of Surgical Technologists (AST)
- The National Association for the Education of Young Children (NAEYC)
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
Director of Enrollment
St. Anthony Catholic High School-The University of the Incarnate Word
01.2022 - Current
Clinical Site Coordinator, Office of Clinical Affairs
The University of the Incarnate Word School of Osteopathic Medicine
01.2019 - 01.2022
Program Director-Assistant Professor, Department of Surgical Technology
St. Philip's College
01.2014 - 01.2019
Clinical Coordinator, Department of Surgical Technology
St. Philip's College
01.2011 - 01.2014
Certified Surgical Technologist
Methodist Children's Hospital
01.2008 - 01.2013
Bachelor of Science - Interdisciplinary Studies
Texas A&M University – Corpus Christi