Joseph De La Garza
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Media Center Assistant / Helpdesk
Incarnate Word High School
San Antonio, TX
08.2023 - Current
- Assist students and faculty/staff members in troubleshooting basic technology issues
- Troubleshoot technical issues related to computers, printers, and other equipment in the Media Center.
- Assist with administrative tasks in Blackbaud and Microsoft 365
- Provide administrative assistance to Media Center staff
- Monitor Media Center during school hours to ensure students are following rules and policies
Student Assistant
UTSA Roadrunner Productions
San Antonio, TX
09.2018 - 12.2022
- Organized traditional campus events including festivals, concerts, and athletic-themed
- Developed social media marketing strategies to promote campus events
- Managed social media campaigns and tracked analytics
- Provided high-level customer service / support to campus visitors, faculty, and students
- Recruited new members for Roadrunner Productions
Education
BBA - Cyber Security
The University of Texas At San Antonio
San Antonio, TX12-2022
Skills
- Microsoft Office (Excel, PowerPoint, Word)
- Google Gsuite Apps (Drive, Docs, Sheets, Slides)
- Mobile devices (Android, Apple)
- Scripting and programming languages (Java, Bash, PowerShell)
- Ability to configure Virtual Machines (VirtualBox, VMWare)
- Exceptional organization and time management skills
- Excellent verbal and written communication skills
- Grasps new concepts and ideas quickly
- Strong problem solving and analytical skills
- Strong teamwork aptitude
- Works well in multi-task high-stress environment
Timeline
Media Center Assistant / Helpdesk
Incarnate Word High School
08.2023 - Current
Student Assistant
UTSA Roadrunner Productions
09.2018 - 12.2022
BBA - Cyber Security
The University of Texas At San Antonio
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