Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Gazzola

Houston,TX

Summary

Dynamic professional with a proven track record at Petroleos De Venezuela, enhancing inspection processes and fostering team collaboration. Excelled in roles requiring attention to detail and customer service, achieving significant improvements in efficiency. Skilled in problem-solving and promoting a positive work environment, demonstrating a commitment to continuous learning and development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Team Member

Leaf & Grain
07.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.

Barista Manager

Badolina Bakery and Coffee
11.2023 - 06.2024
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Detailed Inspector General

Petroleos De Venezuela
03.2016 - 11.2017
  • Achieved continuous improvement initiatives by incorporating feedback from stakeholders into ongoing revisions to inspection processes.
  • Collaborated with cross-functional teams to address identified issues and implement process improvements.
  • Maintained up-to-date knowledge of industry regulations, ensuring accurate interpretation during inspections.
  • Reduced discrepancies in audit findings by conducting comprehensive reviews of documentation and records.
  • Exhibited strong analytical skills, identifying trends or patterns within collected data to inform future inspection efforts or policy changes.

Education

Associate of Science - Environmental Engineer

Universidad Gran Mariscal De Ayacucho
Venezuela
04-2015

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Following Instructions
  • Cleaning
  • Attention to Detail
  • Collaboration and Teamwork
  • Organizing Work Stations

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Team Member

Leaf & Grain
07.2024 - Current

Barista Manager

Badolina Bakery and Coffee
11.2023 - 06.2024

Detailed Inspector General

Petroleos De Venezuela
03.2016 - 11.2017

Associate of Science - Environmental Engineer

Universidad Gran Mariscal De Ayacucho

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Jessica Gazzola