Jessica Gille
Rockford,IL
Summary
Dedicated warehouse team member who is always looking to learn and excel in something new. Skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines, money handling, customer service, and computer literacy. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
3
3
years of professional experience
Work History
Bank Teller
Stillman Bank
06.2023 - Current
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Counted and packaged currency and coins.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Turned in excess cash to maintain drawer security.
- Assisted with training of new tellers on policies and procedures.
- Use Microsoft Word, Excel, other office tools on a daily basis
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
Air Handler
UPS
05.2022 - 05.2023
- Ensured timely completion of projects by effectively managing workload and meeting deadlines.
- Scanning packages and placing them in the proper bin/bag to make sure they're sent to the correct location
- Conducted, receiving a large volume of packages, checking all sides to make sure the package is safe, undamaged, putting them on a belt to be scanned and later sorted through
- Lifting 50+ lbs
- Properly setting up equipment to make sure it's safe to use
- Unloading/loading aircrafts, tasks include: marshalling tugs to make sure they stop in the correct location, while also making sure they're doing so safely to prevent injuries to others, locking/unlocking equipment into place to make sure no injuries occur
- Safely boarding an aircraft and organizing packages in a neat pile to make sure nothing is damaged
- Unloading aircrafts and pulling the equipment inside to sort through, and place on the correct conveyor belt to make sure it goes to the correct spot
Packaging Utility/Seasoning
Frito Lay
03.2021 - 03.2022
- Completed inspections to make sure all of the equipment in my department would run smoothly
- Communicated with other employees on how the equipment was running, what needed to be fixed, and how long it'd take
- Would handle changeovers to make sure the product was properly placed in the correct packaging, tasks would include: changing the settings of the machine, switching out equipment to make sure it wouldn't destroy the packaging, cleaning out the equipment, and testing the machine to make sure everything runs smoothly
- Maintained a clean, organized, and safe work environment to prevent injury
- Lifting 50+ lbs
- Being able to safely and accurately use an electric jack, was also trained to use a pallet jack
Education
GED -
Rock Valley College
Rockford, IL10.2022
Skills
- Financial Software
- Customer Relationship Management
- Data Inputting
- Asset Management
- Money Handling
- Customer Needs Assessment
- Computer Literacy
- Package Unloading
- Warehouse Safety
- Physical Stamina
- Pallet Jack Operation
- OSHA Workplace Safety
Timeline
Bank Teller
Stillman Bank
06.2023 - Current
Air Handler
UPS
05.2022 - 05.2023
Packaging Utility/Seasoning
Frito Lay
03.2021 - 03.2022
GED -
Rock Valley College
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