Jessica Gillespie
Greer,SC
Summary
Accomplished Payroll Manager with a proven track record at Quality Logistics Inc., enhancing payroll accuracy and efficiency through expert auditing and process implementation. Skilled in Microsoft Excel and Prism HR, demonstrating critical thinking and attention to detail. Successfully transitioned to electronic payment systems, significantly reducing paper waste and improving employee trust.
Overview
25
25
years of professional experience
Work History
Payroll Specialist II
Peoplease
Charleston, SC
05.2024 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
Payroll Manager
Quality Logistics Inc.
Greenville, SC
03.1999 - 04.2024
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Reviewed time records for 200 employees to verify accuracy of information.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
- Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
Education
Greenville Technical College
Greenville, SCSkills
- Weekly payroll processing
- Reviewing timesheets
- Resolving discrepancies
- Payroll Auditing
- Data review
- Direct Deposit Management
- Recordkeeping skills
- Attention to Detail
- Decision-Making
- Proficient in Microsoft Exel, Prism HR, PC Miler
- Prioritizing and Planning
- Critical Thinking
- Process Implementation
- Meeting deadlines
- Payroll Administration
- Time sheet review
- New hire processing
- Payroll Processing
Timeline
Payroll Specialist II
Peoplease
05.2024 - Current
Payroll Manager
Quality Logistics Inc.
03.1999 - 04.2024
Greenville Technical College