Summary
Overview
Work History
Skills
Timeline
Generic
Jessica Gilliam

Jessica Gilliam

Columbus,OH

Summary

Skilled Dental Assistant with experience and training necessary to assist with various procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Resourceful worker able to handle diverse job requirements. Dedicated with a team player attitude. Offers strong inventory management and product packaging abilities. Personable and energetic committed to delivering excellence in all facets of customer service and administrative support.

Overview

25
25
years of professional experience

Work History

Dental Assistant

Chad Cacchio DDS
01.2015 - 02.2023
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Prepared patient x-rays and images for dentist review.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads using Dentrix.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Monitored patient comfort and safety during dental procedures.

Dental Assistant

Ohio Urgent Dental Care
05.2014 - 01.2015
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Made preliminary impressions for study casts and occlusal registrations for mounting study casts.

House Maid

Self Employed Services
08.2008 - 05.2014
  • Scheduling and confirming client appointments
  • Maintaining cleaning supplies
  • Keeping log of receipts for tax preparation
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Changed bed linens and collected soiled linens for cleaning.
  • Polished fixtures to achieve professional shine and appearance.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Bus Driver

South-Western City Schools
08.2005 - 08.2008
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Maintained Ohio CDL driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Enforced student behavior policies and responded to student emergencies.
  • Created and enforced bus rules and kept expectations posted.
  • Drove bus along assigned route, picking up students.
  • Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
  • Identified and reported mechanical problems and safety hazards.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.

Assembly Line Worker

Delphi Auto
01.1999 - 01.2001
  • Continuously checked products for quality assurance according to strict guidelines.
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
  • Generated and maintained accurate production records.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Kept work areas clean by removing trash and debris and organizing tools in preparation for next shift.
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Operated various machines used in production processes.

Front Desk Receptionist

Blue Prints
01.1998 - 01.1999
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Skills

  • Restorative Procedures
  • Patient Schedule Management
  • Patient Intake Procedures
  • Dental Impressions
  • Digital Radiographs
  • Multi-Line Telephone Systems
  • Scheduling Appointments
  • Telephone Etiquette
  • Front Desk Operations
  • Infection Control Proficiency
  • Customer Assistance
  • Clinical Development and Operations
  • Manage Files
  • Shipping and Receiving
  • Assembly and Production
  • Inventory Recordkeeping
  • Logistics

Timeline

Dental Assistant

Chad Cacchio DDS
01.2015 - 02.2023

Dental Assistant

Ohio Urgent Dental Care
05.2014 - 01.2015

House Maid

Self Employed Services
08.2008 - 05.2014

Bus Driver

South-Western City Schools
08.2005 - 08.2008

Assembly Line Worker

Delphi Auto
01.1999 - 01.2001

Front Desk Receptionist

Blue Prints
01.1998 - 01.1999

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Jessica Gilliam