Katrina Diaz
Johnson City,TN
Summary
Willingly accept all challenges with enthusiasm and determination. Strive to exceed in all personal qualification standards. Enthusiastic and eager to contribute to success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
7
7
years of professional experience
Work History
Registered Dental Assistant
Chad Johnson DDS
09.2022 - 01.2024
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high-level accuracy.
Registered Dental Assistant
Francisco Aviles DDS
02.2022 - 04.2022
- Explained treatment procedures and instructed patients on home care guidelines.
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high-level accuracy.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Staged tray for procedures by arranging dental instruments and equipment.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Delivery Driver
Jimmy Johns
04.2021 - 07.2021
- Protected customer packages from damage with safe handling and proper load balancing
- Followed scanning, tracking, and documentation procedures to avoid errors
- Answered customers' delivery, payment, and stock questions
- Met schedule demands and coordinated suitable routes
- Handled 20 deliveries each day across Johnson City area
- Met schedule demands by planning efficient routes and adjusting plans to compensate for issues such as accidents.
Undesignated
US Navy
07.2017 - 12.2020
- First Aid/CPR certified
- Trained and mentored 8 new personnel to fulfill various roles
- Custodian for store room, responsible for more than 300 items totaling more than $40,000 of supplies and gear
- Managed program issuing out items such as toiletries and paint supplies to over 300 sailors
- Successfully deployed in 2019
- Contributed to 50 Underway Replenishments, 30 small boats operations, 19 visit, board, search and seizure boat operations, and 45 sea and anchor evolutions with zero
- Achieved target results by enhancing and changing teaching strategies to maximize progress
- Steered and Maneuvered ship as helmsman for 2 years
- Assisted in flight deck operations as signalman in aiding helicopters to land and take off.
Cashier
Metcalfe's
02.2017 - 05.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Operated cash register for cash, check and credit card transactions with 97% accuracy
- Answered questions about store policies and concerns to support positive customer experiences
- Assisted customers by answering questions and fulfilling requests
- Counted cash in register drawer at beginning and end of shift.
Education
Associates - Computer Technology
American Military University
Charleston, WV04-2025
Certificate - Dental Assisting
Practical Dental Assisting of Virginia Beach
Virginia Beach, VA06-2022
High School Diploma - undefined
West Allis Central High School
Milwaukee, WI05.2017
Skills
- Customer service
- Food distribution
- Aisle cleaning
- Restocking
- Order verification
- Cash handling
- Daily reporting
- Strong manual dexterity
- Team Collaboration
- Medical Records Management
- Dental office administration
Timeline
Registered Dental Assistant
Chad Johnson DDS
09.2022 - 01.2024
Registered Dental Assistant
Francisco Aviles DDS
02.2022 - 04.2022
Delivery Driver
Jimmy Johns
04.2021 - 07.2021
Undesignated
US Navy
07.2017 - 12.2020
Cashier
Metcalfe's
02.2017 - 05.2017
High School Diploma - undefined
West Allis Central High School
Associates - Computer Technology
American Military University
Certificate - Dental Assisting
Practical Dental Assisting of Virginia Beach
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