Jessica Gillilan

• Maintained cleanliness and sanitation standards in guest rooms and common areas.
• Assisted in training new staff on cleaning protocols and safety procedures.
• Conducted inventory management for cleaning supplies and equipment.
• Collaborated with front desk to ensure timely room turnovers for guests.
• Enhanced guest satisfaction through attention to detail in housekeeping tasks.
• Resolved guest concerns regarding room cleanliness promptly and professionally.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Took Passenger Policies

Took and Typed up accident reports

Filled out over short and damage reports

Answered multi line phone

Did Truck Insurance for company drivers