Jessica Gonzalez
Lineage Logistics
Houston,TX
17
years of professional experience
Achieved high customer satisfaction levels through committed service delivery. ,Fostered teamwork and collaboration to drive positive outcomes within the organization. ,Pursued continuous professional growth to contribute significantly to company objectives.
Work History
16 Years 6 Months
- In 2010 I started working at the Houston Port site as a floater in the control room with shipping/receiving.
- In 2012 was transferred to PFS Houston Metro to help launch a new facility. I helped manage, train and developed new team members in shipping/receiving with the new automated LTW System.
- In 2014 was promoted to be the Control Room manager at PFS Houston Port. Oversee operations in all areas. Helped build a team, schedules to ensure individual customers’ needs were met while productivity on all procedures were followed and done correctly. Coordinated with OPS and warehouse to manage the heavy Import/Export container schedule along with the daily Walmart load plans. Gave evaluations and delegated responsibilities to selected team members.
- In 2017 PFS opened a brand-new site and was promoted to PFS Houston Gulf Coast location to start up new building. Developed the current S.O.P. for the Shipping/Receiving with their new RF System.
- In 2021 August, I applied for the in-house position with our LFM logistics team. In October I started my training on the Trinium MC3 application for invoicing, dispatching, multiple board updating, charge approval etc.
Education
- International Business Marketing & Management
- General/Basic/Art
Skills
Led efforts to optimize warehouse logistics in compliance with USDA
USDC
FDA
and customs BDP standards.
Managed project tasks utilizing advanced computer skills in Word
Excel
PowerPoint
and Office Suite.
Facilitated marketing strategies through effective use of web links and 5S continuous improvement methodologies.
Flexible and adaptable
Attention to detail
Dependable and responsible
Multitasking
Excellent communication
Computer skills
Organizational skills
Verbal communication
Problem resolution
Decision-making
Organization and time management
Friendly
positive attitude
Customer service
Teamwork and collaboration
Time management
Accomplishments
- Held a manager’s position since April 2012
- 5-time/ X-factor winner
- 3-time/ Employee of the Year
- Completed 10+year recognition in 2020.
Timeline
Lineage Logistics
02.2010 - CurrentRead More
San Jacinto College Central
from General/Basic/Art
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San Jacinto College North
from International Business Marketing & Management
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