Summary
Overview
Work History
Education
Skills
Accomplishments
Committee & Council Participation
References
Timeline
Generic

Jessica Good

Bairdford,PA

Summary

Resourceful motivated Registered Nurse with 14 years of experience who works efficiently in a multitude of environments. I am flexible in my job duties and I believe the patient is at the center of what we do. I am a dependable, hard working and a team player who is efficient and believes in working smarter, not harder.

Overview

14
14
years of professional experience

Work History

Professional Staff Nurse, Expert, BSN

UPMC St. Margaret Hospital Resource Pool
Pittsburgh, PA
12.2023 - Current
  • The Professional Staff Nurse, BSN, Expert is a Registered Nurse, a member of the care delivery team, and responsible for seeking opportunities to assist in changing practice through process improvement. The Professional Staff Nurse, BSN, Expert is responsible to set the standards for the level and quality of care. The Professional Staff Nurse, BSN, Expert has responsibility, authority, and accountability for the provision of nursing care. The Professional Staff Nurse, BSN, Expert manages and provides patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. The role of the Professional Staff Nurse, BSN, Expert encompasses leadership, partnership, collaboration, and supervision. The Professional Staff Nurse, BSN, Expert establishes and maintains collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. The Professional Staff Nurse, BSN, Expert demonstrates a commitment to the community and to the nursing profession.
  • Collaborates with interdisciplinary team members to develop holistic plan of care for patients.
  • Provided direct patient care, including administering medications, treatments, and education to patients and families.
  • Evaluated patient response to interventions through ongoing assessment of condition.
  • Excellent communication skills when interacting with patients, families and healthcare team members.
  • Maintained all necessary credentials including my Stroke Certification through the National Institutes of Health, Basic Life Support and Advanced Cardiac Life Support.
  • Nursing skills included but not limited to: Direct Patient Care, Medication Administration, Foley insertions, IV insertion, Phlebotomy, Trach Care, Tube Feeding maintained and care, Central line care and ability to obtain labs from central lines, Wound Dressing Management, Wound Vac placement, and Covid Swab testing

Senior Clinician Level 2

UPMC Passavant Hospital - McCandless Resource Pool
Pittsburgh, PA
05.2021 - 12.2023
  • The Clinician, under the direction of the Unit Director or Department Manager, assists in the completion of employee evaluations, selection and hiring of staff, and in performance management. The Clinician has the authority, responsibility, and shift accountability for the delivery of nursing care through the use of the nursing process. The Clinician, in collaboration with other health care professionals, applies superior clinical knowledge and skills to achieve quality patient care outcomes. The Clinician is responsible for providing service-based education and clinical expertise for staff including orientation and training, consultation on practice issues and general coordination of clinical activities on a shift basis. They must demonstrate the knowledge and skills to provide care that is relevant to patients under their care, as well as apply principles of growth and development over the life span. The Clinician also must possess the ability to assess and interpret patient data needed to identify each patient's requirements relative to his or her age specific needs. The Clinician demonstrates a commitment to the community and to the nursing profession.
  • Created and Managed the Graduate Nurse Rotational Program
  • Assisted when needed as an Administrator on Duty and Bedflow Coordinator.
  • Oversaw the Cardiac Monitoring Center, Resource Registered Nurses, Patient Care Technicians, Care Attendants, Unit Secretaries, and Resource Intensive Care Nurses
  • Responsible for Hiring and orienting all New Nurses to UPMC Passavant with the rotational program in collaboration with our unit educators. Our goal was to create their orientation program and facilitate their education and onboarding needs.
  • Unit representative for the Employee Experience Council, Skin Savors Committee, and the Clinician Council.
  • Responsible for managing and releasing the unit schedule through Shift Select.
  • Ensuring staff is current on all mandatory training and certifications.
  • Creator of the Charge Nurse Workshop to facilitate new nurses to the role of Charge Nurse. Classes were held quarterly and education was a collaboration with Safety, Quality, Informatics, Emergency Room and Shift Select Coordinator.
  • Maintained all necessary credentials including my Stroke Certification through the National Institutes of Health, Basic Life Support and Advanced Cardiac Life Support.
  • Nursing skills included but not limited to: Direct patient care, Medication administration, Foley insertions, IV insertion, Phlebotomy, Trach Care, Tube Feeding maintained and care, Central line care and ability to obtain labs from central lines, Wound Dressing Management, Wound Vac placement, and Covid Swab testing

Professional Staff Nurse Level 1

UPMC Passavant Hospital - McCandless Resource Pool
Pittsburgh, PA
12.2018 - 05.2021
  • Applies the nursing process within the framework of Relationship Based Care to create a healing environment. Formulates daily goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner.
  • Demonstrates critical thinking in the identification of clinical, social, safety, psychological, and spiritual issues for the patient within an episode of care. Communicates each individual need in Care Coordination rounds.
  • Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices. Patient documentation is comprehensive and promotes communication between caregivers.
  • Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students, and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home.
  • Supports the development of students, new staff, and colleagues; serves as preceptor.
  • Actively participates in department or unit-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Active participant for the Skin Savors Committee and responsible to transmitting skin specific quality measures to the Resource Team.
  • Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care.
  • Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership.
  • Communicates with peers and management any safety hazards identified in the workplace.
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
  • Maintained all necessary credentials including my Stroke Certification through the National Institutes of Health, Basic Life Support and Advanced Cardiac Life Support.
  • Nursing skills included but not limited to: Foley insertions, IV insertion, Phlebotomy, Trach Care, Tube Feeding maintained and care, Central line care and ability to obtain labs from central lines, Wound Dressing Management, Wound Vac placement, and Covid Swab testing

Profession Staff Nurse Level 1

UPMC Passavant Cardiovascular Intensive Care Unit
Pittsburgh, PA
04.2018 - 12.2018
  • Provided care to critically ill patients in a fast-paced environment. Demonstrates knowledge of adult learning principles and applies in teaching of patients, families, students, and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home.
  • Formulates daily goals and a plan of care for patients through Care Coordination rounding that involves the patient as partner and considers the individual needs of the patient in a holistic manner.
  • Demonstrates critical thinking in the identification of clinical, social, safety, psychological, and spiritual issues for the patient within an episode of care.
  • Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices. Patient documentation is comprehensive and promotes communication between caregivers.
  • Creates a caring and compassionate patient-focused experience by building healing relationships with patients, families, and colleagues.
  • Incorporates national professional organization as well as business unit and health system goals to improve patient safety, quality, and satisfaction.
  • Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students, and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home.
  • Supports the development of students, new staff, and colleagues; may serve as preceptor.
  • Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care.
  • Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership.
  • Communicates with peers and management any safety hazards identified in the workplace.
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
  • Maintained accurate documentation of patient assessments, treatments, and medications administered in electronic medical record system.
  • Responded quickly and effectively to condition situations for cardiopulmonary resuscitation and advanced cardiac life support.
  • Provided emotional support to family members during difficult times.
  • Assisted with end-of-life decisions by providing guidance and education regarding available options.
  • Actively participates in unit-based shared governance and goal setting, and supports the change and transition process to improve quality of care and the practice environment. Adapts to change and demonstrates flexibility with the change process.
  • Performed bedside procedures such as wound dressing changes, catheterizations, IV starts and changes, Chest tube care and changing to Jackson Pratt bulbs, tracheostomy care.
  • Supported appropriate orientation, education, credentialing and continued professional development of associates.
  • Achieved best possible outcomes for nursing sensitive indicators, core measures, HCAPS, patient satisfaction and associate satisfaction.
  • Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
  • Maintained all necessary credentials including my Stroke Certification through the National Institutes of Health, Basic Life Support and Advanced Cardiac Life Support.
  • Nursing skills included but not limited to: Foley insertions, IV insertion, Phlebotomy, Trach Care, Tube Feeding maintained and care, Central line care and ability to obtain labs from central lines, Wound Dressing Management, Wound Vac placement, and Covid Swab testing
  • Completion of UPMC Critical Care Training, CRRT Training and Management of Post Open Heart Training.

Professional Staff Nurse Level 1

UPMC St. Margaret Hospital Resource Pool
Pittsburgh, PA
05.2013 - 04.2018
  • Provided direct patient care, including administering medications and treatments, documenting progress notes, and educating patients about their health issues.
  • Collaborated with interdisciplinary team members to ensure optimal patient outcomes.
  • Assessed patient needs and developed individualized care plans to meet those needs.
  • Monitored vital signs, laboratory values, and other data to evaluate the effectiveness of treatments.
  • Participated in quality improvement initiatives to improve patient safety and satisfaction scores. Successfully completed the Wound Treatment Association Training Course. Chaired the PRN Pain Committee that focused on improving Patient Satisfaction Scores though better treatment in regards to post op pain. Created monthly "Did You Knows" that provided additional education on topics related to Pain or the Treatment of. Active member of Professional Practice Council
  • Utilized evidence-based practice guidelines when making decisions regarding patient care plans.
  • Advised physicians on changes needed in treatment plans based on new information from lab results or other sources of data.
  • Served as a mentor for newly hired nurses by offering guidance on hospital protocol and procedures. Also precepted Student Nurses in their final months of nursing school.
  • Coordinated discharge planning activities with social workers, case managers, and other healthcare professionals. Identified potential barriers that may impede successful recovery outcomes and recommended solution
  • Maintained all necessary credentials including my Stroke Certification through the National Institutes of Health, Basic Life Support and Advanced Cardiac Life Support.
  • Nursing skills included but not limited to: Foley insertions, IV insertion, Phlebotomy, Trach Care, Tube Feeding maintained and care, Central line care and ability to obtain labs from central lines, Wound Dressing Management, Wound Vac placement, and Covid Swab testing

Professional Staff Nurse

UPMC St. Margaret Hospital Neuro Medical/Surgical
Pittsburgh, PA
04.2011 - 05.2013
  • Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
  • Collaborated with interdisciplinary team members to develop individualized patient plans of care.
  • Instructed patients and families in health promotion activities such as proper nutrition, wound care and disease prevention.
  • Performed vital signs monitoring for early identification of changes in patient condition or response to treatment plan.
  • Administered prescribed medications and treatments in accordance with approved nursing techniques.
  • Evaluated effectiveness of nursing interventions and revised plan of care accordingly.
  • Developed positive relationships with patients to ensure quality holistic care was provided throughout the hospital stay.
  • Utilized evidence based practice guidelines when making decisions regarding patient care needs.
  • Participated actively in unit meetings to discuss clinical issues related to patient outcomes, care plans, staffing concerns.
  • Supported new staff members by providing orientation to the Medical-Surgical Unit procedures and protocols. Responsible for onboarding and orienting all new hires. Ensuring all staff members were preforming the necessary tasks needed to care for Stroke Patients according to The American Heart Association.
  • Participated in continuing education programs to maintain professional licensure requirements.
  • Adhered to hospital policies and procedures while providing quality patient centered care.
  • Charge Nurse prepared
  • Actively participated in performance improvement initiatives that focused on enhancing quality of services rendered by the Medical-Surgical Unit.
  • Assisted physicians during exams or other medical procedures as needed.
  • Responded quickly and effectively to life threatening situations utilizing advanced cardiac life support protocols.
  • Managed multiple tasks simultaneously while maintaining high standards of professional conduct.
  • Prioritized workloads according to urgency levels ensuring timely completion of assignments.
  • Demonstrated excellent interpersonal communication skills when interacting with patients, family members, physicians or other healthcare professionals.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Exhibited professionalism and leadership to peers by participating in professional activities and continuing education.
  • Promoted safe and calm environment for complex patients by keeping services, supplies and necessary equipment on hand.
  • Performed cardiopulmonary resuscitation accurately and effectively.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Maintained all necessary credentials including my Stroke Certification through the National Institutes of Health, Basic Life Support and Advanced Cardiac Life Support.
  • Nursing skills included but not limited to: Foley insertions, IV insertion, Phlebotomy, Trach Care, Tube Feeding maintained and care, Central line care and ability to obtain labs from central lines, Wound Dressing Management, Wound Vac placement, and Covid Swab testing
  • Presented in the 2013 UPMC Stroke Conference

Graduate Nurse Supervisor

Concordia Rebecca Residence
Allison Park, PA
07.2010 - 08.2012
  • Provided direct nursing care to long-term care residents including medication administration, wound dressing changes, and patient education.
  • Conducted resident assessments and developed appropriate treatment plans in collaboration with physicians.
  • Monitored vital signs such as temperature, blood pressure, pulse rate, and respiration rate.
  • Assessed the need for medical equipment such as wheelchairs or walkers in order to ensure safety of residents.
  • Reviewed laboratory results and other diagnostic tests to evaluate the health condition of residents.
  • Performed daily rounds on assigned patients to assess their overall health status and well-being.
  • Educated family members about the importance of following prescribed treatments or medications.
  • Facilitated interdisciplinary team meetings with other healthcare professionals to discuss patient progress and plan further interventions.
  • Provided emotional support to residents and their families during difficult times.
  • Maintained accurate documentation of all nursing activities in accordance with established standards of practice.
  • Reported any abnormalities or changes in a resident's condition promptly to physician and supervisor.
  • Administered intravenous fluids when necessary according to physician orders.
  • Evaluated the effectiveness of treatments provided and adjusted accordingly.
  • Assisted with admissions process including orientation to facility services and programs.
  • Provided guidance for newly hired nurses regarding best practices for long-term care nursing.
  • Ensured that all regulatory requirements were met at all times.
  • Implemented infection control measures within the facility setting according to established protocols.
  • Responded quickly and appropriately in emergency situations involving medical crises or accidents.
  • Collaborated across departments to meet residents' long-term care needs.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.

Residential Aide

Concordia at Rebecca Residence
Allison Park, PA
10.2009 - 07.2010
  • Assisted residents with daily living activities such as bathing, dressing, and grooming.
  • Provided companionship to elderly residents by engaging in conversation and recreational activities.
  • Maintained accurate record of resident care services and reported any changes in condition to supervisor.
  • Conducted housekeeping duties including cleaning rooms, changing bed linens, and doing laundry.
  • Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment.
  • Observed signs of potential health issues and reported them to supervisor immediately.
  • Developed positive relationships with residents by demonstrating respect for their needs and preferences.
  • Prepared meals for residents according to dietary restrictions and preferences established by physician or nurse practitioner.
  • Monitored vital signs such as pulse rate, respiration rate, temperature., as directed by medical staff.
  • Demonstrated knowledge of emergency protocols such as fire drills, evacuation plans., and ensured that they are followed correctly.
  • Encouraged independence among residents through assisting them in developing self-care skills.
  • Attended educational seminars on topics related to elderly caregiving practices.
  • Encouraged participation in group activities designed to promote healthy lifestyles.
  • Participated in team meetings with other residential aides discussing resident care plans.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Assisted residents with daily living activities as designated in care plans.
  • Aided residents with ambulation and use of walkers, canes and wheelchairs.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Provided close monitoring and observation of at-risk patients.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Utilized established patient identification methods when providing direct care.
  • Requested and restocked supplies in tub rooms, linen storage and resident personal areas.
  • Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Education

Bachelor of Science - Nursing

Chamberlain University
Downers Grove, IL
03-2019

Associate of Science - Nursing

Community College of Allegheny County
Pittsburgh, PA
05-2010

Skills

  • Basic Life Support
  • Advanced Cardiac Life Support
  • NIH Stroke Scale
  • Wound Treatment Association Program Completion
  • Annual NDNQI training completion
  • Employee Mentoring and Performance Reviewer
  • Preceptor of Student Nurses and New Graduate Nurses
  • New Hire Hiring and Onboarding
  • Charge Nurse Course Facilitator
  • Care Coordination Participant
  • Shift Select schedule management
  • Patient Leader Rounds
  • Bedflow Coordinator
  • Administrator on Duty
  • Tracheostomy Care
  • Blood Collection
  • Specimen Preparation
  • Phlebotomy
  • IV insertion
  • Ostomy Care and Education
  • Safe Equipment Operations
  • Wound Vac application and maintenance
  • Arterial Blood Collection
  • Ventilation Care
  • Foley insertion and maintenance
  • Central Line Maintenance

Accomplishments

  • Completion of the Wound Treatment Association program
  • 2016 Preceptor Acedamy
  • Cameo of Caring Nominee 2017
  • 2017 The B.A.T.H Progect: Be Attentive to Hygiene. Received 2nd Place
  • 2022 Creation of the Charge Nurse Workshop for UPMC Passavant

Committee & Council Participation

  • Skin Team UPMC St. Margaret's 2013-2018
  • Professional Practice Council UPMC St. Margaret's 2014-2015
  • PRN Pain Group UPMC St. Margaret's 2016-2018. Held Chair position 2017-2018
  • Skin Savors UPMC Passavant 2018-2023
  • Opioid Stewardship Council 2018-2019
  • Clinician Council 2021-2023
  • Employee Experience Council 2021-2023

References

References available upon request.

Timeline

Professional Staff Nurse, Expert, BSN

UPMC St. Margaret Hospital Resource Pool
12.2023 - Current

Senior Clinician Level 2

UPMC Passavant Hospital - McCandless Resource Pool
05.2021 - 12.2023

Professional Staff Nurse Level 1

UPMC Passavant Hospital - McCandless Resource Pool
12.2018 - 05.2021

Profession Staff Nurse Level 1

UPMC Passavant Cardiovascular Intensive Care Unit
04.2018 - 12.2018

Professional Staff Nurse Level 1

UPMC St. Margaret Hospital Resource Pool
05.2013 - 04.2018

Professional Staff Nurse

UPMC St. Margaret Hospital Neuro Medical/Surgical
04.2011 - 05.2013

Graduate Nurse Supervisor

Concordia Rebecca Residence
07.2010 - 08.2012

Residential Aide

Concordia at Rebecca Residence
10.2009 - 07.2010

Bachelor of Science - Nursing

Chamberlain University

Associate of Science - Nursing

Community College of Allegheny County

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