Jessica Gorr
Summary
I'm a hard worker, show up on time give my full focus and attention to tasks given to me and proform to my best ability everyday I show up. I'm a fast learner and very driven to improve customer experiences and offer support and collaborate with team members.
Overview
2027
2027
years of professional experience
Work History
House Cleaner
Rory Upshaw
Winnemucca
09.2025 - Current
- I currently I help maintain and minor construction on my employers property
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Performed various manual labor tasks including lifting, carrying, and moving materials., regular cleaning maintenance of his residence. Both inside and outside.
- Take direction and list of tasks needed to get done, manage the time it takes to do tasks to get everything done
- I do everything from lawn maintenance, appliance maintenance, pull carpet, lay grout. Anything asked of me I do
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Customer Service Manager
Lane Bryant Outlet
Laughlin
- Implemented best practices for improving customer satisfaction ratings.
- Trained staff on product knowledge and customer engagement techniques
- My responsibility included schedule building
- Cash management
- Provided exceptional service to make sure the customer was satisfied
- Handled situations with unsatisfied customers to resolve the issue at hand to provide a better experience for them, and make sure they left as a satisfied customer.
Secretary
Rainbow Vacuum Authorized Distributor
Laughlin
- Managed appointment scheduling for customer consultations and product demonstrations.
- Followed up with phone calls to make appointments
- Answered, calls and questions regarding the products available.
- Assisted in maintaining inventory records for vacuum cleaning equipment and supplies.
- Responded to customer inquiries via phone and email regarding product features.
Cashier
Family Dollar
Laughlin
- Processed customer transactions using point-of-sale system.
- Maintained clean and organized checkout area for efficient service.
- Assisted customers with product inquiries and locating items in-store.
- Managed returns and exchanges according to store policies.
- Supported team members by training new cashiers on procedures.
Education
Liberty Central School
Liberty, NYSkills
- Cleaning techniques
- Time management
- Inventory management
- Task organization
- Attention to detail
- Problem resolution
- Customer service
- Team collaboration
- Communication skills
Affiliations
- I like to keep busy and maintain good health and wellness
- I have a daughter with autism and like to keep a structured schedule routine and manage her time to keep her happy and healthy
Timeline
House Cleaner
Rory Upshaw
09.2025 - Current
Customer Service Manager
Lane Bryant Outlet
Secretary
Rainbow Vacuum Authorized Distributor
Cashier
Family Dollar
Liberty Central School