Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Grant

Bay St. Louis,MS

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Home Depot
08.2020 - 01.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Internal Wholesaler

Genworth Financial
07.2007 - 12.2008
  • Provided superior service to customers by quickly responding to requests, suggestions and concerns.
  • Developed methods and procedures to increase sales, expand markets and promote business.
  • Contacted regular and prospective customers to demonstrate products, explain product features and solicit orders.
  • Documented business processes and analyzed procedures to align with changing business needs.

Education

Bachelor of Science - International Studies

Virginia Commonwealth University
Richmond, Va

Associate of Science - ADN

MGCCC
Biloxi, MS
05.2024

Skills

  • Patient Care and Safety
  • Patient-Focused Care
  • Direct Patient Care
  • Clinical Understanding
  • Collecting Specimens
  • Creative Thinking
  • Grooming and Bathing Assistance
  • Computer Literacy
  • Individualized Instruction
  • Critical Thinking
  • Active Listening
  • Best Practices and Standards
  • Individualized Care Plans

Certification

  • First Aid/CPR Certified

Timeline

Customer Service Associate

Home Depot
08.2020 - 01.2022

Internal Wholesaler

Genworth Financial
07.2007 - 12.2008

Bachelor of Science - International Studies

Virginia Commonwealth University

Associate of Science - ADN

MGCCC

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Jessica Grant