Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Greathouse

Windber,PA

Summary

Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director of Training and Recruitment

Cambria County Prison
Ebensburg, PA
07.2021 - Current
  • Ensured compliance with the PA DOC by providing mandatory training courses.
  • Assisted with onboarding new employees by conducting orientation
  • Coordinated schedules for instructors, facilitators, trainees, venues, and materials.
  • Collaborated with subject matter experts to design relevant course content that met objectives.
  • Maintained records of all training activities including attendance sheets and evaluation forms.
  • Planned, developed, and led training programs on staff development to enhance employee knowledge, engagement, satisfaction, and performance.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Corrections Counselor

Cambria County Prison
Ebensburg, PA
12.2018 - 07.2021
  • Provided counseling to offenders on a variety of topics, such as AOD, and parenting classes.
  • Provided offenders the opportunity to complete HiSet exams.
  • Induct and classify offenders.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Fostered positive relationships with inmates by providing support, guidance, and encouragement.

Bar/Restaurant Manager

Country Inn
South Fork, PA
01.2019 - 07.2019
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Reconciled daily transactions, balanced cash registers, and deposited the restaurant's earnings at the bank.
  • Supervised day-to-day operations, including opening and closing duties, and cash management activities.

Correctional Officer

Cambria County Prison
Ebensburg, PA
03.2015 - 12.2018
  • Escorted offenders to locations within and outside the facility.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Processed inmate intake by completing paperwork, conducting searches, and recording fingerprints.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Assisted in other departments, such as accounting and records.

Bar/Restaurant Manager

Country Inn
South Fork, PA
05.2012 - 03.2015
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Maintained an up-to-date knowledge of liquor laws applicable to the bar and restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Recruited, interviewed, hired, trained, and evaluated personnel per company policies and procedures.

Therapeutic Support Staff Member

Family Behavioral Resources
Somerset, PA
04.2012 - 11.2012
  • Supported individuals one-on-one in line with a treatment plan and individual emotional needs.
  • Maintained progress notes and documentation for patient health records.
  • Assisted in developing and implementing individualized treatment plans for clients.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

M.D. - Legal Studies

Trinity Law School
Santa Ana, CA
06-2025

Bachelor of Science - Criminal Justice

Kaplan University
Davenport, IA
03-2012

Associate of Science - Human Services, Corrections

Pennsylvania Highlands Community College
Johnstown, PA
05-2006

High School Diploma -

Forest Hills
Sidman, PA
05-1996

Skills

  • Employee engagement
  • Curriculum design
  • Leadership development
  • Workforce development
  • Organizational development
  • Learning management systems

Certification

  • Taser Instructor
  • Pepperball Instructor
  • CPR/AED/Basic First Aid Instructor
  • TST Instructor
  • Radiation Specialist Officer
  • Suicide Prevention Instructor
  • Crisis Intervention Team Training
  • CISM

Timeline

Director of Training and Recruitment

Cambria County Prison
07.2021 - Current

Bar/Restaurant Manager

Country Inn
01.2019 - 07.2019

Corrections Counselor

Cambria County Prison
12.2018 - 07.2021

Correctional Officer

Cambria County Prison
03.2015 - 12.2018

Bar/Restaurant Manager

Country Inn
05.2012 - 03.2015

Therapeutic Support Staff Member

Family Behavioral Resources
04.2012 - 11.2012

M.D. - Legal Studies

Trinity Law School

Bachelor of Science - Criminal Justice

Kaplan University

Associate of Science - Human Services, Corrections

Pennsylvania Highlands Community College

High School Diploma -

Forest Hills

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Jessica Greathouse