Jessica Haake
Minooka,IL
Summary
To secure a position in your company, which will allow me to showcase my exceptional patient customer service skills.
Overview
17
17
years of professional experience
Work History
CNA
Silver Cross Hospital
New Lenox, IL
10.2007 - Current
- Worked in a fast-paced environment, in which I had contact with patients and families
- Assisted nurses and Dr's with patient care
- Performed various tasks, including taking patient vitals, inserting and removing catheters, performing EKG's, and helped with pt grooming, nutrition, and therapy
- Worked on Oncology, pediatrics, Rehabilitation and Labor and Delivery floors within the hospital, where I acquired the majority of my experience.
CNA
Suburban Gynecology
New Lenox, IL
01.2007 - Current
- Multi-tasked in a fast paced environment, in which I was able to perform multiple tasks
- Guided patients to exam room where I took extensive medical hx and vitals
- Prepared and assisted Dr
- Assisted with various procedures done in office, including D&C, Hysterscopy, Novasure Ablation, Cystoscopy of the bladder, Botox of the bladder, Colposcopy, Endometrial bx, PTNS, Urodynamic testing, removing staples, and administering birth control shots
- Collected specimens and sent them down to the lab with accurate labels and requisition forms
- Called patients with results, and answered any questions and concerns and relayed them to the NP or Dr
- Responsible for ordering all medical office supplies and patient educational pamphlets
- Assisted in recovering patient medical records, entering and issuing referrals, and calling for prior auths and RQI's.
Education
Associate In General Studies - General Studies
Joliet Junior College
Joliet, IL05.2022
High School Diploma - Nursing
Plaindfield High School
Plainfield, IL06.2003
Skills
- Multi-task, able to work in fast paced environment
- Very responsible and dedicated
- Great personality, and bedside manner with patients
- Ready and able to learn new skills
- Great patient customer service skills Patient in training other employee's new to the job
Additional Information
Continuing education in my nursing degree and anticipating completing my RN
Timeline
CNA
Silver Cross Hospital
10.2007 - Current
CNA
Suburban Gynecology
01.2007 - Current
Associate In General Studies - General Studies
Joliet Junior College
High School Diploma - Nursing
Plaindfield High School