Jessica Halder
Norco,LA
Summary
Detail-oriented professional with expertise in medical billing, denial management, and insurance verification. Committed to ensuring HIPAA compliance and improving billing processes to enhance operational efficiency.
Overview
8
8
years of professional experience
Work History
Special Education Paraprofessional
St. Charles Parish Public Schools
08.2024 - Current
- Supported students with special needs in daily activities and academic tasks.
- Collaborated with teachers to develop and implement individualized education plans (IEPs).
- Assisted in behavioral management strategies to promote positive interactions among students.
- Facilitated communication between students, parents, and educators regarding progress and challenges.
Dental Insurance/Billing Coordinator
Silver Lining Dentistry
04.2021 - 05.2023
- Processed insurance claims efficiently, ensuring accurate billing for dental services.
- Coordinated with patients and insurance providers to resolve billing inquiries and discrepancies.
- Maintained up-to-date knowledge of insurance policies and procedures to ensure compliance.
- Implemented streamlined billing processes, improving workflow efficiency within the office.
- Processed vendor and supplier payments on weekly basis.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Generated monthly billing and posting reports for management review.
- Maintained accurate records of customer payments.
- Monitored outstanding invoices and performed collections duties.
- Utilized various software programs to process customer payments.
- Collaborated with customers to resolve disputes.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Collaborated with healthcare providers to ensure accurate patient data, resulting in smoother claim submission processes.
- Mitigated risk of claim denials by thoroughly reviewing submitted documentation for accuracy and completeness prior to submission.
- Increased revenue collection by diligently following up on outstanding insurance payments and negotiating settlements.
- Boosted productivity within the team by implementing time-saving software solutions for tracking claims and managing client interactions.
- Analyzed billing data to identify trends, contributing to improved financial reporting accuracy.
Lead Dental Assistant
Creative Smiles Dental
05.2018 - 04.2021
- Supervised daily operations in dental practice, ensuring compliance with health and safety regulations.
- Assisted dentists during procedures, enhancing patient comfort and care efficiency.
- Trained and mentored new dental assistants, fostering skill development and team cohesion.
- Streamlined appointment scheduling processes, improving patient flow and reducing wait times.
Education
High School Diploma -
Destrehan High School
Destrehan, LASkills
- Motivation and initiative
- Insurance verification
- Data entry proficiency
- Denial management
- Medical billing expertise
- Accounts receivable management
- Software navigation
- Payment posting
- Medical coding
- HIPAA compliance
- Claim submission
- Patient confidentiality
- Verbal communication
Timeline
Special Education Paraprofessional
St. Charles Parish Public Schools
08.2024 - Current
Dental Insurance/Billing Coordinator
Silver Lining Dentistry
04.2021 - 05.2023
Lead Dental Assistant
Creative Smiles Dental
05.2018 - 04.2021
High School Diploma -
Destrehan High School