Jessica Hall
Richmond
Summary
Highly organized and detail-oriented team contributor with a strong ability to manage multiple projects simultaneously. Demonstrated expertise in prioritizing tasks and consistently meeting deadlines. Meticulous attention to detail ensures accuracy in all aspects of project execution.
Overview
13
13
years of professional experience
Work History
Probation and Parole Officer II
Department of Corrections
01.2019 - 01.2025
- Arranged substance abuse rehabilitation for offenders.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Provided court testimony to support court decisions.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Youth Worker I
Department of Juvenile Justice
07.2017 - 12.2018
- Provided key emotional support to special needs youth.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Hostess
Cracker Barrell
09.2015 - 07.2017
- Answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Provided patrons with estimated waiting times during peak service hours.
- Seated patrons based on guest preferences and seating availability.
Cashier
HMS Host
05.2012 - 05.2014
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Master - Justice Administration
University of the Cumberlands
08.2020
Bachelors of Science - Criminal Justice
Eastern Kentucky University
Richmond, KY05.2017
Skills
- Multitasking and organization
- Conflict mediation
- Time management abilities
- Office equipment proficiency
- Adaptability and flexibility
Timeline
Probation and Parole Officer II
Department of Corrections
01.2019 - 01.2025
Youth Worker I
Department of Juvenile Justice
07.2017 - 12.2018
Hostess
Cracker Barrell
09.2015 - 07.2017
Cashier
HMS Host
05.2012 - 05.2014
Bachelors of Science - Criminal Justice
Eastern Kentucky University
Master - Justice Administration
University of the Cumberlands
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