Jessica Hancock
Spiceland,IN
Summary
Dedicated Registered Behavior Technician skilled in applied behavior analysis, data collection, and treatment plan implementation. Committed to enhancing client outcomes while collaborating effectively with interdisciplinary teams.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Registered Behavior Technician
Lighthouse Autism Center
07.2024 - Current
- Implement individualized treatment plans to enhance behavioral skills and social interactions.
- Collect and analyze data on client progress to inform program adjustments.
- Collaborate with Board Certified Behavioral Analysts to adjust treatment plans.
- Maintain RBT, CPR and CPI certifications.
Pets Department Manager
Rual King
11.2023 - 07.2024
- Managed daily operations while maintaining compliance with safety and quality standards.
- Resolved customer concerns and provided knowledgeable recommendations on pet products and animal care.
- Tracked department performance, controlled shrink, and helped meet sales and profitability goals.
- Managed inventory, monitored stock levels, and placed orders to reduce out-of-stock items.
Backroom Associate
Rual King
10.2020 - 11.2023
- Organized stockroom to optimize inventory flow and accessibility.
- Assisted in receiving and processing incoming shipments efficiently.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Unloaded shipments and verified incoming deliveries against purchase orders.
- Coordinated with sales floor associates to ensure products were replenished promptly.
Direct Support Professional Caregiver
Indiana Mentor Network
10.2019 - 02.2020
- Supported clients in daily living activities, enhancing their quality of life through personal care, meal preparation, medication reminders, and transportation.
- Advocated for clients' needs and encouraged independence, dignity and self-confidence.
- Collaborated with families, healthcare professionals and interdisciplinary teams to implement individualized support plans.
- Managed emergencies and challenging situations with a calm demeanor, ensuring safety and well-being for clients.
Stock Room Associate
Walmart
05.2019 - 09.2019
- Trained new associates on stockroom procedures, safety protocols, and efficient handling techniques.
- Received, unloaded, and organized incoming merchandise to maintain inventory flow.
- Operated pallet jacks and other material-handling equipment safely.
- Assisted with inventory counts, stock replenishment, and loss prevention efforts.
- Stocked sales floor and backroom inventory while ensuring product accuracy and proper rotation.
Education
High School Diploma -
New Castle Chrysler High School
New Castle, INSkills
- Applied behavior analysis
- Behavior management
- Behavior intervention
- Data collection
- Session documentation
- Communication
Clinical
Customer Service
- Leadership
- Teamwork
- Time management
- Inventory management
- Microsoft office
- Windows
- Data entry
Technical
Certification
- RBT - Registered Behavior Technician
- CPI Certification
- CPR Certification
- Food Handler Certification
Timeline
Registered Behavior Technician
Lighthouse Autism Center
07.2024 - Current
Pets Department Manager
Rual King
11.2023 - 07.2024
Backroom Associate
Rual King
10.2020 - 11.2023
Direct Support Professional Caregiver
Indiana Mentor Network
10.2019 - 02.2020
Stock Room Associate
Walmart
05.2019 - 09.2019
High School Diploma -
New Castle Chrysler High School