Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Interests
Work Availability
Quote
Timeline
Hi, I’m

Jessica Hardy

Beloit,WI
Jessica Hardy

Summary

Customer Service Representative bringing top-notch skills in verbal and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

7
years of professional experience

Work History

Hormel Foods Corp
Beloit, WI

Customer Service Rep/Quality Control Inspector
08.2020 - 01.2023

Job overview

  • Cleaning and sanitizing equipment before, during, and after usage
  • Maintaining wall and floor cleanliness.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Updated account information to maintain customer records.
  • Recorded and verified safe entry to building of employees by checking for Hyperpyrexia at the door during Covid
  • .
  • Exhibited high energy and professionalism when dealing with clients and staff.

Taco Bell/ Pilot Flying J
Beloit, WI

Cashier/ Customer Service/ Cook
08.2018 - 12.2019

Job overview

  • Food prep, used a 3 compartment sink, understanding food safety procedure, prepared orders, took orders, counted money
  • Utilized POS system to handle customer cash and credit card transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Answered product questions using knowledge of sales and store promotions.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Redeemed coupons to discount purchases.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Processed customer orders and accurately handled payment transactions.

Family dollar
Beloit, WI

Cashier/Customer Service
03.2019 - 09.2019

Job overview

  • Inventory, stocking merchandise, organizing merchandise, receiving payments for merchandise, using a cash register
  • Quality Control

Sears
Beloit, WI

Customer Service Representative
11.2016 - 04.2017

Job overview

  • Greeting customer during entrance of store, sales suggestions, jewelry consultant, keeping work area clean and organized

Premier Healthcare Services
Beloit, WI

Residents Aide
08.2015 - 01.2016

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Offered caring companionship and emotional support.
  • Observed and monitored children's activities.
  • Provided grooming and mobility assistance to support daily living needs.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

First Class Cosmetology School
Beloit, WI

from Massage Therapy Licensing
01.2023 - Current

University Overview

Beloit Jr-Sr High School

Diploma

University Overview

Skills

Front Deskundefined

Accomplishments

Accomplishments


  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Additional Information

Additional Information
  • Certifications and Licenses , Food Handler January 2015 to Present Driver's License

Interests

Interested in starting my career as a Massage Therapist

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

First Class Cosmetology School
from Massage Therapy Licensing
01.2023 - Current
Customer Service Rep/Quality Control Inspector
Hormel Foods Corp
08.2020 - 01.2023
Cashier/Customer Service
Family dollar
03.2019 - 09.2019
Cashier/ Customer Service/ Cook
Taco Bell/ Pilot Flying J
08.2018 - 12.2019
Customer Service Representative
Sears
11.2016 - 04.2017
Residents Aide
Premier Healthcare Services
08.2015 - 01.2016
Beloit Jr-Sr High School
Diploma

Similar Profiles

CREATE PROFILE
Jessica Hardy