Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jessica Harrington

New Baltimore,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

CUSTOMER EDUCATION SPECIALIST

Boston Scientific
2021.10 - Current
  • Create and manage in-person and online CEUs for Allied Health professionals
  • Organize dinner programs. Ensure presence of contract and submit payment for health care providers
  • Create agendas and execute Medical Education programs with team collaboration
  • Attend cross-functional meetings and participate in new product launch
  • Assist in creating educational opportunities for customers on the company education based website and in-person.

SUPERVISOR - CARDIAC CATH LAB

Henry Ford Health System
2020.03 - 2021.10
  • Maintained employee schedules and payroll for 70 people utilizing Kronos
  • Customer service, patient, family and Physician engagement, staff support and patient bed management
  • Conflict and problem resolution
  • Conducted weekly staff meetings acting on concerns and feedback from staff.
  • Under the direction of a Nurse Manager, hired and fired staff
  • Assisted in ongoing education opportunities for staff.

TECH LEAD - CARDIAC CATH LAB

Henry Ford Health System
2011.03 - 2020.03
  • Extensive knowledge of X-ray equipment, performed daily QC checks.
  • Circulated, monitored and scrubbed diagnostic and interventional cases, including mechanical support devices
  • Utilized sterile technique per Cath lab and OR protocols
  • Created employee schedules.
  • Served as a resource for management and coworkers
  • Preceptor to new employees and students

FACULTY INSTRUCTO

Carnegie Institute
2016.01 - 2018.12

Developed curriculum as required for accreditation

  • Instructed approximately 20 students per class weekly

CLINICAL SITE VISITOR

Carnegie Institute
2015.10 - 2018.12
  • Performed weekly hospital site visits throughout Southeast Michigan
  • Documented student progress based on observations and conversations with hospital staff.
  • Completed required documentation per school guidelines, in a timely manner.

CERTIFIED MEDICAL ASSISTANT

Michigan Heart Group
2008.09 - 2011.03
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collect meaningful EKGs
  • Assist patient with prescription refills and prior authorization, if needed.

FINAL ASSEMBLER- Rear Axle Assembly

Ford Motor Company
1995.03 - 2008.09
  • Final assembler and job setter
  • Employee Involvement leader for 3 years.
  • ISO certified internal quality auditor.
  • Chemical Safety Trainer for new employees
  • New department launch.
  • Multiple courses in team building and problem-solving.
  • Process development with team collaboration that was implemented in plants nationwide
  • Gold standard award recipient for communication

Education

BACHELOR OF APPLIED SCIENCE - Health Studies

Siena Heights University
Adrian, MI
03.2019

INVASIVE CARDIOVASCULAR TECHNOLOGIST PROGRAM -

Carnegie Institute
Troy, MI
03.2011

MEDICAL ASSISTANT PROGRAM -

Carnegie Institute
Troy, MI
09.2008

Skills

  • Quality Assurance
  • Documentation Management
  • Management collaboration
  • Teamwork and Collaboration

Certification

  • RCIS certified

References

References available

Timeline

CUSTOMER EDUCATION SPECIALIST

Boston Scientific
2021.10 - Current

SUPERVISOR - CARDIAC CATH LAB

Henry Ford Health System
2020.03 - 2021.10

FACULTY INSTRUCTO

Carnegie Institute
2016.01 - 2018.12

CLINICAL SITE VISITOR

Carnegie Institute
2015.10 - 2018.12

TECH LEAD - CARDIAC CATH LAB

Henry Ford Health System
2011.03 - 2020.03

CERTIFIED MEDICAL ASSISTANT

Michigan Heart Group
2008.09 - 2011.03

FINAL ASSEMBLER- Rear Axle Assembly

Ford Motor Company
1995.03 - 2008.09

BACHELOR OF APPLIED SCIENCE - Health Studies

Siena Heights University

INVASIVE CARDIOVASCULAR TECHNOLOGIST PROGRAM -

Carnegie Institute

MEDICAL ASSISTANT PROGRAM -

Carnegie Institute
  • RCIS certified
Jessica Harrington