Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
CUSTOMER EDUCATION SPECIALIST
Boston Scientific
2021.10 - Current
Create and manage in-person and online CEUs for Allied Health professionals
Organize dinner programs. Ensure presence of contract and submit payment for health care providers
Create agendas and execute Medical Education programs with team collaboration
Attend cross-functional meetings and participate in new product launch
Assist in creating educational opportunities for customers on the company education based website and in-person.
SUPERVISOR - CARDIAC CATH LAB
Henry Ford Health System
2020.03 - 2021.10
Maintained employee schedules and payroll for 70 people utilizing Kronos
Customer service, patient, family and Physician engagement, staff support and patient bed management
Conflict and problem resolution
Conducted weekly staff meetings acting on concerns and feedback from staff.
Under the direction of a Nurse Manager, hired and fired staff
Assisted in ongoing education opportunities for staff.
TECH LEAD - CARDIAC CATH LAB
Henry Ford Health System
2011.03 - 2020.03
Extensive knowledge of X-ray equipment, performed daily QC checks.
Circulated, monitored and scrubbed diagnostic and interventional cases, including mechanical support devices
Utilized sterile technique per Cath lab and OR protocols
Created employee schedules.
Served as a resource for management and coworkers
Preceptor to new employees and students
FACULTY INSTRUCTO
Carnegie Institute
2016.01 - 2018.12
Developed curriculum as required for accreditation
Instructed approximately 20 students per class weekly
CLINICAL SITE VISITOR
Carnegie Institute
2015.10 - 2018.12
Performed weekly hospital site visits throughout Southeast Michigan
Documented student progress based on observations and conversations with hospital staff.
Completed required documentation per school guidelines, in a timely manner.
CERTIFIED MEDICAL ASSISTANT
Michigan Heart Group
2008.09 - 2011.03
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Collect meaningful EKGs
Assist patient with prescription refills and prior authorization, if needed.
FINAL ASSEMBLER- Rear Axle Assembly
Ford Motor Company
1995.03 - 2008.09
Final assembler and job setter
Employee Involvement leader for 3 years.
ISO certified internal quality auditor.
Chemical Safety Trainer for new employees
New department launch.
Multiple courses in team building and problem-solving.
Process development with team collaboration that was implemented in plants nationwide
Gold standard award recipient for communication
Education
BACHELOR OF APPLIED SCIENCE - Health Studies
Siena Heights University
Adrian, MI
03.2019
INVASIVE CARDIOVASCULAR TECHNOLOGIST PROGRAM -
Carnegie Institute
Troy, MI
03.2011
MEDICAL ASSISTANT PROGRAM -
Carnegie Institute
Troy, MI
09.2008
Skills
Quality Assurance
Documentation Management
Management collaboration
Teamwork and Collaboration
Certification
RCIS certified
References
References available
Timeline
CUSTOMER EDUCATION SPECIALIST
Boston Scientific
2021.10 - Current
SUPERVISOR - CARDIAC CATH LAB
Henry Ford Health System
2020.03 - 2021.10
FACULTY INSTRUCTO
Carnegie Institute
2016.01 - 2018.12
CLINICAL SITE VISITOR
Carnegie Institute
2015.10 - 2018.12
TECH LEAD - CARDIAC CATH LAB
Henry Ford Health System
2011.03 - 2020.03
CERTIFIED MEDICAL ASSISTANT
Michigan Heart Group
2008.09 - 2011.03
FINAL ASSEMBLER- Rear Axle Assembly
Ford Motor Company
1995.03 - 2008.09
BACHELOR OF APPLIED SCIENCE - Health Studies
Siena Heights University
INVASIVE CARDIOVASCULAR TECHNOLOGIST PROGRAM -
Carnegie Institute
MEDICAL ASSISTANT PROGRAM -
Carnegie Institute
RCIS certified
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