JESSICA HART
Phoenix,AZ
Overview
7
7
years of professional experience
Work History
Sales Associate
Spencer's Gifts
05.2021 - Current
- Responsible for selling merchandise to Guests in the form of up sales
- Able to demonstrate knowledge of both the products and merchandise
- Able to operate the POS system
- Assisted with not only merchandising, stocking, and general upkeep of the store
- Helped customers locate products and checked store systems for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a high percentage of upselling company products to customers.
Internship Student
Glendale Police Department Forensic Unit
05.2023 - 08.2023
- Reported to supervisor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Worked on Assignments in my free-time that was assigned to me by my supervisors, while completely weekly-tasks
- Uploaded Latent Lift cards into LIMS
- Uploaded Reports into Premier One
- Learned basic Photography skills(ex. The three main functions on the camera and how to manipulate them to create photos that captured accurately what was being asked.)
- Used Clean techniques for cleaning that lab, and other areas(ex. the kitchen, the photo lab, etc.)
- Stocked the Auto-bay and the vans with materials that were needed for the forensic technicians while out at scenes
- Helped create stock solutions of chemicals that are used in processing evidence within the lab and out in the field.
- Helped in updating the chemical inventory for the lab and updated the excell sheet used to track the chemical inventory
- shadowed crime scene technicians while they processed evidence and helped at were possible, while learning about the process of what they were conducting
CASHIER
Fry's Food And Drug
06.2018 - 01.2019
- Greeted customers in friendly manner
- Assisted customers by escorting them to products
- Provided/Efficient Customer service, by demonstrating friendly service
- Verified all forms of payment/coupons
- Kept area clean and presentable
SEASONAL HELP
AMY'S HALLMARK
07.2020 - 07.2020
- Greeted customers in a friendly manner
- Assisted them if they needed any
- Helped restock the display items
- Sanitized the table and door
- Helped with hands-free pickup
- Helped customers with a wish list
- Made appointments for those who had a wish list
EVENT STAFF
13th Floor Haunted House, Phoenix
09.2017 - 11.2017
- Explained the policies to our customers;
- Answered difficult customer questions
- Managed the flow of customers into the building at a fast and steady pace on high-flow nights
- Upsold our services and promotions
- Helped Identify problematic customers
- Maintained the cleanliness of the area
- Reported and complied with all the safety procedures
- Set up the event area.
PERFORMER
13th Floor Haunted House Phoenix
09.2016 - 10.2016
- Entertained customers as they came through the area I was stationed at
- Showed the customers a way out in case of emergencies
- Maintained a high percentage of upselling company products to customers
- Learned how to handle difficult customers, by de-escalation.
Club Staff Member
Sun Devil Forensics Club
09.2022 - Current
- It is a club that is dedicated to gaining knowledge on the subfields of Forensic Science
- Which is done through speakers, volunteer work, meeting with professionals, etc.
Club Staff Member
Environmental Club, Glendale Community College
10.2020 - 12.2021
- We not only talked about the environment, but we also talked about ways of educating ourselves, on issues, and had guest lectures about issues we were interested in hearing about.
Volunteer
UMOM
12.2016 - 03.2017
- Helped kids with homework and entertained them;
- Ensured the children's safety;
- Organized events and parties for Christmas, Easter, and similar holidays for children
Education
Bachelor of Science - Forensic Science
Arizona State University
Tempe, AZ05.2024
Bachelor of Science - Forensic Science
Arizona State University
Glendale05.2024
Associate of Science -
Glendale Community College
Glendale12.2021
Skills
- Ability to multitask
- Restock Shelves/ beginner inventory skills
- Beginner Photography Skills
- Time-management skills
- Beginner to Intermediate computer skills(Ex excell, google docs, powerpoint, etc)
- Quick-learner and able to pick up tasks quickly
- Self-starter begins working without having to be told,
- Works well with others
Timeline
Internship Student
Glendale Police Department Forensic Unit
05.2023 - 08.2023
Club Staff Member
Sun Devil Forensics Club
09.2022 - Current
Sales Associate
Spencer's Gifts
05.2021 - Current
Club Staff Member
Environmental Club, Glendale Community College
10.2020 - 12.2021
SEASONAL HELP
AMY'S HALLMARK
07.2020 - 07.2020
CASHIER
Fry's Food And Drug
06.2018 - 01.2019
EVENT STAFF
13th Floor Haunted House, Phoenix
09.2017 - 11.2017
Volunteer
UMOM
12.2016 - 03.2017
PERFORMER
13th Floor Haunted House Phoenix
09.2016 - 10.2016
Bachelor of Science - Forensic Science
Arizona State University
Bachelor of Science - Forensic Science
Arizona State University
Associate of Science -
Glendale Community College