Conner Short

• Processed vendor orders and made sure all products had arrived in good condition and had correct SKUS
• Assisted with weekly counts of store products, ensuring accurate numbers for our ordering system.
• Maintained top 5 salesmen every month while completing various computer tasks, maintenance, and approaching and assisting guests with their needs
• Handled stocking of products, checking for broken or expired products
• Assigned to train new employees when management was not present
• Handled negative inventory discrepancies
• Assigned to create displays
• Demonstrated product knowledge to all guests when possible, built up solid clientele that would approach me if they needed guidance on correct product choices, what steps to take when looking into new product, and much more.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Maintained a friendly atmosphere with customers while providing clean living spaces for fish and other livestock
• Updated system with fish that just made it into the wholesale market
• Weekly shipments of fish counted upon arrival, inventory updated as well as order log.
• Handled Phone calls from vendors and customers
• Made special orders to vendors for clientele that required rare and overseas livestock
• My main task was to ensure our live coral tanks were up to the correct parameters and were safe for our guests
• Performed daily tests on salinity and weekly tests on pH levels, Kh, and overall alkalinity of the tanks
• Apart of the maintenance team where I traveled across Charleston to sell our services while maintaining previous clientele
• I was on standby to help out with any issues when it came to plumbing or livestock.
• Managed up to 20 customers in the store at a time, while also handling calls as well as helping customers with their needs

Handled the ordering of exotic livestock, fish tanks, and various equipment needed in the store

• In charge of the entire aquatics section, in charge of plumbing, cleaning, and taking care of livestock
• Weekly parameter checks were performed as well as checkups on the livestock
• Handled any treatments that needed to be done on livestock
• Managed sales of livestock, ensured every guest was equipped with the correct knowledge to take proper care of the livestock long term
• Cleaned up to 30 tanks while also handling clientele sales and other store work