Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Hart

Lisle,IL

Summary

Passionate cannabis professional with five years of experience, progressing from front desk receptionist to Inventory Manager. Skilled in team leadership, system efficiency, and positive culture. Dedicated to training, mentoring, and professional growth. Prioritizes respect, compliance, and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Inventory Manager

Prairie Cannabis
11.2024 - Current
  • Conduct regular audits to identify discrepancies and implement corrective measures.
  • Prepares for and conduct regulatory audits with ISP and IDFPR.
  • Implemented an efficient system for receiving, organizing, and shelving new merchandise. Made the sales floor and backstock labels.
  • Collaborate with the purchasing department to ensure optimal stock levels based on sales trends.
  • Trained new employees on proper inventory handling procedures and company policies.
  • Assist in the management of day-to-day operations ensuring smooth workflow and exceptional customer service.
  • Manages cash handling procedures including register balancing, cash drops, and daily reconciliations to ensure accuracy and prevent discrepancies.
  • Maintain compliance with all state regulations regarding cannabis sales, safety protocols, labeling requirements, and record-keeping practices.
  • Resolved customer complaints or concerns promptly by actively listening to their feedback and finding suitable solutions within company policies.
  • Make product masters for products getting received into Metric and Dutchie Backoffice.

Inventory Specialist

Cloud9 Cannabis
07.2024 - 11.2024
  • Manages all cannabis products and accessories from start to finish.
  • Oversee daily cash transactions and ensure cash drawers are balanced at opening and closing.
  • Updates inventory systems (e.g., BioTrack).
  • Review sales reports and reconcile them with cash on hand and POS (point-of-sale) system records.
  • Prepares for and assists with regulatory audits and inspections.
  • Collaborates with budtenders and managers to maintain stock levels.

Agent in Charge

Ascend Cannabis Co.
09.2023 - 05.2024
  • Ensured smooth operations for opening and closing the dispensary, enhancing customer satisfaction.
  • Managed staff schedules and daily assignments, optimizing team productivity.
  • Conducted inventory counts and maintained compliance logs, ensuring regulatory adherence.
  • Provided ongoing training to budtenders, improving product knowledge and customer service skills.
  • Monitor and verify cash handling procedures and coordinate cash drops, pickups, or deposits.

Retail Supervisor

Zen Leaf
04.2021 - 09.2023
  • Ensured smooth operations for opening and closing the dispensary, enhancing customer satisfaction.
  • Managed staff schedules and daily assignments, optimizing team productivity.
  • Conducted inventory counts and maintained compliance logs, ensuring regulatory adherence.
  • Provided ongoing training to budtenders, improving product knowledge and customer service skills.
  • Monitor and verify cash handling procedures and coordinate cash drops, pickups, or deposits.

Dispensary Associate

Zen Leaf
09.2020 - 04.2021
  • Greet customers and verify age/ID according to state regulations.
  • Educate customers on cannabis products, including strains, effects, dosage, methods of consumption, and potential risks.
  • Make product recommendations based on customer needs, preferences, and experience level.
  • Process transactions accurately using the dispensary's point-of-sale (POS) system.
  • Maintain up-to-date knowledge of daily deals, promotions, and loyalty programs.
  • Ensure all sales comply with local/state cannabis laws (purchase limits, packaging, etc.).

Education

Associate of Arts - Retail Management

Elgin Community College
Elgin, IL
05.2019

Skills

  • Decision-making
  • Critical thinking
  • Team leadership
  • Inventory
  • Inventory Audits & Management
  • Staff management
  • Customer service
  • Skilled in Metric & BioTrack
  • Staff training and development
  • Microsoft Office
  • Money handling
  • Time management

Certification

  • Retail Management
  • Illinois Responsible Vendor Training
  • METRC Training & Compliance Certification

Timeline

Inventory Manager

Prairie Cannabis
11.2024 - Current

Inventory Specialist

Cloud9 Cannabis
07.2024 - 11.2024

Agent in Charge

Ascend Cannabis Co.
09.2023 - 05.2024

Retail Supervisor

Zen Leaf
04.2021 - 09.2023

Dispensary Associate

Zen Leaf
09.2020 - 04.2021

Associate of Arts - Retail Management

Elgin Community College

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