Microsoft Work, Excel, Office, PowerPoint, Teams
Jessica Hartley
Knoxville,United States
Summary
United States Air Force veteran with 16+ years of experience in the medical field. Dedicated to expanding knowledge and learning. Seeking growth opportunities within a stable, well-established company.
Overview
7
7
years of professional experience
Work History
Director of Sales and Marketing
Covenant Living Communities & Services
02.2024 - 03.2025
- Leading the sales team by generating leads
- Conducting tours
- Strategic sales strategies
- Customer service
- WelcomeHome
- Workday
- IMS
- Power BI
- Town hall meetings
- Presentations
- Lead staff meetings
- My Unity
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
Market Liaison
Signature Healthcare
02.2021 - 02.2024
- Review clinical documentation on referrals from local hospitals
- Upload clinical notes for insurance authorization
- Salesforce
- Admissions notes
- Ensocare
- Navihealth
- Marketing calls
- Admissions Paperwork
- Communicate with case managers about placement for patients looking for short term rehab and long term care
- On-site evaluations
- CCN Capacity calls
- Solved conflicts and addressed issues that occurred between other entities and business.
- Assist with ambulance transport
- Successfully communicated with entities inside and outside of business.
- Assist with dialysis set-up and chair times
- Gathered, organized and input information into database.
- Generate referrals to selected facility to help support their census and quality mix goals
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Communication with the buildings for a smooth process of discharge
- Review discharge orders prior to admission to the building
- Educate family members and patients on the admission process and answer any questions they may have
- Morning stand-up meetings to review active referrals and possible discharges
- Monthly admissions report
- Monthly strategic planning worksheet
- Sales calls
- Monthly goals
- Train new hires
- Supervising - Admissions
- Careplans
- Discharge planning
Clerical Support/ Supervisor
KDL Pathology
01.2019 - 07.2021
- Enter data on specimens
- Consults
- Create profiles for patients
- Answering/transferring calls & faxing documents
- Shipping orders
- Print specimen cassettes
- Billing
- Filing
- Printing Requisition forms
- Inventory
- Microsoft Word and Excel
- Way star
- Availity
- Customer service
- Weekly staff meetings
- Train and supervisor employees
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Medical Assistant/ CPR
Genesis Neuroscience Clinic
07.2018 - 04.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- EMR
- Medication review
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Blood draws
- Measured patient pulse oximetry.
- Blood pressure
- Scheduling
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Master of Science - Psychology
University of Phoenix
Tempe, AZBachelor of Science - Health Administration
University of Phoenix
Tempe, AZCertification - Accounting And Bookkeeping
NACPB
Skills
- Product Launch Management
- Strategic Partnership Growth
- Targeted Mail Campaigns
- Pricing Analysis
- Sales presentations
- Sales Skill Development
- Sales Development Support
- Market Competitor Analysis
- Pipeline Development
- Supervising
- Analytical Decision Making
- Sales Development Training
- Customer Support
- Proficient in Powerpoint, Excel, and Word
- In-Home Assessments
- Strategic Goal Setting
- Efficient Procedure Transition
- Event Coordination
- Proficient Communication Skills
- New employee oreintation
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureSoftware
EnsoCare
Salesforce
WelcomeHome
Navihealth
Workday
Timeline
Director of Sales and Marketing
Covenant Living Communities & Services
02.2024 - 03.2025
Market Liaison
Signature Healthcare
02.2021 - 02.2024
Clerical Support/ Supervisor
KDL Pathology
01.2019 - 07.2021
Medical Assistant/ CPR
Genesis Neuroscience Clinic
07.2018 - 04.2019
Master of Science - Psychology
University of Phoenix
Bachelor of Science - Health Administration
University of Phoenix
Certification - Accounting And Bookkeeping
NACPB
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