Jessica Harvill
Little Rock,AR
Summary
Detail-oriented professional with extensive experience in compliance auditing and documentation management. Proven track record of mentoring trainees and consistently achieving high audit scores. Ready to apply skills to drive organizational success.
Overview
7
7
years of professional experience
Work History
Quality Assurance Specialist
Travel Nurse Across America/TotalMed
Little Rock, AR
01.2023 - Current
- Consistently attained required audit scores and performance metrics established by leadership.
- Ensured adherence to baseline requirements for clinician assignments.
- Highlighted at-risk items affecting start dates, enabling proactive management of potential delays.
- Facilitated clinician credentialing process, ensuring timely acquisition of health documents and licensure.
- Provided mentorship to trainees on assignment-related best practices and queries.
Office Manager
Gross Funeral Home
Hot Springs, AR
07.2020 - 08.2021
- Ensured timely completion of contracts and work orders with appropriate documentation.
- Administered human resources processes, verifying pre-need sales and maintaining confidential employee files.
- Monitored adherence to company policies and procedures to maintain operational integrity.
- Audited cash disbursement reports for accuracy and compliance.
Advocate Supervisor
Tri-Lakes CASA
Hot Springs , AR
11.2019 - 06.2020
- Supervised 25 to 30 volunteer advocates to ensure effective program delivery.
- Guided volunteer advocates in meeting court-mandated responsibilities, ensuring timely submission of monthly contact logs and court reports.
- Engaged in court hearings and case meetings to effectively represent and advocate for clients' needs.
- Facilitated communication between advocates, professionals, families, and other stakeholders.
- Facilitated recruitment, screening, training, and retention of established advocates.
- Maintained organized, accurate physical and electronic case records in compliance with agency protocols.
Education
Some College (No Degree) -
National Park College
Hot Springs, ARSkills
- Quality control
- Compliance auditing
- Document management
- Credential verification
- Risk management
- Process improvement
Timeline
Quality Assurance Specialist
Travel Nurse Across America/TotalMed
01.2023 - Current
Office Manager
Gross Funeral Home
07.2020 - 08.2021
Advocate Supervisor
Tri-Lakes CASA
11.2019 - 06.2020
Some College (No Degree) -
National Park College