Jessica Hastings-Johnson
Austin,TX
Summary
Current Registered Dental Assistant seeking the opportunity to begin a new career in Human Resources. Almost 5 years of experience in office work and proficient communication skills. Very detail-oriented and a reliable team player that is ready and willing to learn.
Overview
13
13
years of professional experience
Work History
Dental Assistant
Timothy Wellik, DDS
Austin, TX
10.2019 - Current
- Performed general chair-side duties for general dentistry
- Helped build office schedule
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
- Produced high-quality communications for internal and external use.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Interacted with patients by phone, email or in-person to provide information.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Completed clerical tasks such as filing and copying.
- Assisted team members with administrative requirements by expertly using diverse office software.
- Maintained composure in stressful situations and continued to provide helpful and kind services for patient satisfaction.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
H-E-B
Austin, TX
02.2012 - Current
- Receive payments by cash, check, credit or debit cards
- Issue refunds and process exchanges
- Maintain a clean and organized checkout station
- Verified patient information and received payment for medications in pharmacy department
- Received orders and made flower arrangements in floral department
Dental Assistant
Omni Dental Group
Austin, TX
11.2017 - 10.2019
- Open and prepare office for operation
- Assist doctor with general procedures including sealants, fillings, crowns, bridges, extractions and veneers
- Prepare patients for dental visit and taking panoramic, bite wings and periapical x-rays
- Assist doctor with charting existing restorations, periodontal probing and treatment planning
- Restock rooms to ensure readiness for procedures
- Place monthly order for supplies
- Clean and sterilize operatories and instruments for infection control
Cashier
Scrubtopia Medical Outfitters
Harker Heights, TX
01.2013 - 10.2016
- Received payment, make exchanges, and process refunds
- Inventory stock and place new orders
- Arrange and display shoes and clothing items for promotions
- Help customers with correct fitting of merchandise
Cashier and Food Prep
Rosa's Cafe
Killeen, TX
01.2009 - 06.2011
- Assembled food orders for customers
- Informed customers of specials and placed orders
- Operated cash register and accepted payments
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Online01.2022
Associate of Arts - General Studies
Central Texas College
Killeen, TX05.2014
Skills
- General Office Functions
- Data Gathering
- Payment Processing
- Verbal and Written Communication
- Information Confidentiality
- Issue Resolution
- Prioritizing Work
- Customer Service
- Data Recording
- Scheduling Appointments
- Record Sorting and Filing
- Microsoft Office
- Schedule Preparation
- Outbound and Inbound Calls
Timeline
Dental Assistant
Timothy Wellik, DDS
10.2019 - Current
Dental Assistant
Omni Dental Group
11.2017 - 10.2019
Cashier
Scrubtopia Medical Outfitters
01.2013 - 10.2016
Cashier
H-E-B
02.2012 - Current
Cashier and Food Prep
Rosa's Cafe
01.2009 - 06.2011
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Arts - General Studies
Central Texas College
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