Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Hayes

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

11
11
years of professional experience

Work History

Team Member

Hot Chicken Takeover
06.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Shift Supervisor

Tim Horton's
10.2012 - 07.2013
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Education

No Degree - Family And Community Services

Columbus State Community College
Columbus, OH
06.2024

Skills

  • Cooperative Relationships
  • Performance Maximization
  • Balance Accounts
  • Cash Register Systems

Timeline

Team Member

Hot Chicken Takeover
06.2023 - Current

Shift Supervisor

Tim Horton's
10.2012 - 07.2013

No Degree - Family And Community Services

Columbus State Community College
Jessica Hayes