Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Hayes

Moorefield,West Virginia

Summary

Driven and dependable, with a proven track record at American Woodmark, I excel in teamwork and collaboration, and problem-solving. Skilled in efficiently managing tasks and fostering customer loyalty, I significantly contribute to a positive and productive work environment, demonstrating both excellent people skills and a goal-oriented approach.

Overview

8
8
years of professional experience

Work History

Sales Associate

Vetters Mini Mart
02.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Material Handler

American Woodmark
01.2017 - Current
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Improved safety standards, conducting thorough inspections of material handling equipment.
  • Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
  • Enhanced teamwork and morale with regular, hands-on training sessions for new hires.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

Diploma -

Moorefield High
Moorefield, WV
05.1997

Skills

  • Teamwork and Collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal-Oriented
  • Outgoing Personality
  • Honest and Dependable
  • Friendly and Helpful

Additional Information

I am on the First Aide and Safety Teams, Relay for Life and REC. I also have been a Peer Trainer for Paint Line Department for several years. Training my fellow co workers on loading , online repair, off bearing, Quality and painted repairs.

Timeline

Sales Associate

Vetters Mini Mart
02.2023 - Current

Material Handler

American Woodmark
01.2017 - Current

Diploma -

Moorefield High

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Jessica Hayes