Jessica Hayes

• Built strong relationships with club members by remembering their preferences, anticipating their needs, and providing personalized service to enhance their experience.
• Ensured consistent quality in service by ensuring consistency, accuracy, and attention to detail while serving regular members, fostering a welcoming and familiar atmosphere.
• Created a welcoming and familiar experience by engaging with members daily, remembering their favorite, and providing attentive service that made them feel valued and appreciated.

Coordinated and executed events, ensuring all materials and activities were properly set up while providing a seamless experience for guests.

Managed multiple event groups simultaneously, quickly resolving any issues and adapting to changing needs to enhance the guest experience.

interacted with guests in a professional and friendly manner, addressing their needs, answering questions, and creating an enjoyable atmosphere.

• Built strong relationships parents and athletes by understanding their individual goals, providing personalized instruction, and creating a positive environment.
• Taught and reinforced new skills by demonstrating proper technique, guiding proper execution, and ensuring athletes gained confidence through consistency.
• Created a structured and supportive experience by maintaining clear communication, Offering personalized guidance to each athlete’s needs, and strengthening a sense of confidence and trust.