JESSICA HAYES
Honolulu,HI
Summary
Delivers personalized service in fast-moving settings by anticipating needs, remembering preferences, and managing multiple priorities with accuracy. Supports students, guests, and members through clear communication, calm classroom management, and smooth event execution.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
Buckhorn Golf and Country Club
Valrico, FL
05.2023 - 09.2026
- Ensured consistent quality in service by maintaining accuracy, attention to detail, and personalized interactions with regular members, fostering a welcoming atmosphere.
- Engaged with members daily, remembering favorites and personalizing interactions to create valued and appreciated experiences.
- Cultivated relationships with club members through personalized service, anticipating needs, and remembering preferences to enhance overall member experience
Substitute Teacher, K-12
Kelly Services
05.2020 - 04.2023
- Facilitated student engagement during lessons, promoting active participation and maintaining a focused learning atmosphere.
- Directed classroom behavior by establishing clear expectations and enforcing consistent consequences, fostering a respectful environment.
- Oversaw classroom operations in absence of regular teacher, coordinating assignments, addressing student needs, and maintaining accurate records.
Event Ambassador & Server
Topgolf
Tampa, FL
05.2020 - 04.2023
- Managed multiple event groups simultaneously, resolving issues quickly and adapting to changing needs.
- Coordinated and executed events, ensuring all materials and activities aligned with guest expectations for a seamless experience.
- Interacted with guests professionally and warmly, addressing needs and questions to enhance overall enjoyment of the event.
Private Cheer Coach
CAT 5
Brandon, FL
05.2023 - 12.2023
- Taught and reinforced new skills by demonstrating proper technique and providing consistent feedback to build confidence.
- Facilitated open communication with athletes and parents, providing tailored guidance to strengthen relationships.
- Established trust with parents and athletes through personalized instruction and active engagement in their goals.
Education
Bachelor of Arts - Early Childhood Education
University of South Florida
Tampa, FL12-2024
Associate of Arts - Arts Education
Hillsborough Community College
Tampa, FL12-2022
Skills
- Event Coordination
- Attention to Detail
- Time management
- Adaptability
- Team collaboration
- Communication skills
- Memorization Techniques
- Event coordination
Certification
- -Deans list Fall 2020,Spring 2021,Summer 2023
- -Proficient in microsoft (word/excel/powerpoint/access)
- -Florida teacher education certification
Timeline
Server
Buckhorn Golf and Country Club
05.2023 - 09.2026
Private Cheer Coach
CAT 5
05.2023 - 12.2023
Substitute Teacher, K-12
Kelly Services
05.2020 - 04.2023
Event Ambassador & Server
Topgolf
05.2020 - 04.2023
Bachelor of Arts - Early Childhood Education
University of South Florida
Associate of Arts - Arts Education
Hillsborough Community College