Jessica Hedge
Mason
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Nutrition
Mason City School District
08.2024 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Managed time to juggle multiple tasks simultaneously with ease.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Maintained composure and work quality while under stress.
- Maintained high personal grooming standards and uniform presentation.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Pushed, pulled and transported large loads and objects.
Paraprofessional/Assistant Childcare Director
Kings Local School District
08.2016 - 08.2024
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
- Took part in professional development workshops to boost skills.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Enforced rules and instructions to maintain discipline.
- Helped teacher prepare instructional material and displays.
- Attended approved training and continuing education courses to maintain certifications.
Bakery Clerk
Kroger
07.2007 - 02.2013
- Monitored counter and display inventory by replacing stock.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Decorated cupcakes/cakes, write on cakes
- baked cookies, break
- pulled inventory
- Reduced items
- empty/clean donut case
- take/made cake orders
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- customer service
Education
High School Diploma -
William Mason High School
Mason, OH06-2007
Skills
- Flexible and adaptable
- Team player with positive attitude
- Decorating skills
- Customer service
- Adaptive and creative
- Opening and closing duties
- Oven operation
Timeline
Nutrition
Mason City School District
08.2024 - Current
Paraprofessional/Assistant Childcare Director
Kings Local School District
08.2016 - 08.2024
Bakery Clerk
Kroger
07.2007 - 02.2013
High School Diploma -
William Mason High School
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