Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Helmreich

Jessica Helmreich

Killeen

Summary

Accomplished professional with extensive experience at Tacala Companies. Proven track record in team leadership and cash handling, promoting a positive environment that boosts customer satisfaction. Recognized for strong problem-solving skills and efficient training, enhancing team unity and operational performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Leader

Tacala Companies
11.2022 - Current

Coordinating with fellow managers to establish deployment and training needs of team members, ensuring appropriate supply and safety of food, overseeing cash management, cultivating positive environment, and ensuring customer satisfaction.

Team Member Trainer

Tacala Companies
07.2021 - 11.2022
  • Partnered with managers to evaluate specific training needs, mentored and trained new employees in customer service, food safety, and proper procedures.

Service Champion

Tacala Companies
06.2018 - 06.2021
  • Promoted customer satisfaction by efficiently processing orders and handling cash transactions in a timely manner while promoting a positive atmosphere through friendly interaction.

Education

Certificate of Technical Studies - Phlebotomy

Elite Nurse Aide Training
Killeen, TX
11.2024

High School Diploma -

Gateway Tech High School
Georgetown, TX
05.2020

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Policy enforcement
  • Employee recognition
  • Multitasking
  • Task prioritization
  • Team collaboration
  • Reliability

Certification

Certified Phlebotomy Technician

Timeline

Shift Leader

Tacala Companies
11.2022 - Current

Team Member Trainer

Tacala Companies
07.2021 - 11.2022

Service Champion

Tacala Companies
06.2018 - 06.2021

Certificate of Technical Studies - Phlebotomy

Elite Nurse Aide Training

High School Diploma -

Gateway Tech High School