Jessica Helms
Chic-Fil-A
Erie,PA
8
years of professional experience
Dedicated team member with strong skills in customer service and collaboration. Recognized for attention to detail and commitment to workplace safety. Ready to contribute to operational efficiency and enhance customer satisfaction.
Work History
Team Member
8 Years 2 Months- Delivered exceptional customer service, ensuring satisfaction during high-volume peak hours.
- Collaborated with team members to streamline food preparation processes, enhancing operational efficiency.
- Trained new staff on menu items and service protocols, fostering a collaborative work environment.
- Operated kitchen equipment efficiently, adhering to safety and quality standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Implemented best practices for order accuracy, reducing customer complaints and improving service speed.
Education
High School Diploma
Skills
Customer service
Cleaning
Workplace safety
Adherence to protocols
Sanitation practices
Food preparation
Adaptability in shifts
Teamwork and collaboration
Flexible schedule
Clear communication
Team collaboration
Interests
Cooking
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Drawing and Painting
Timeline
Team Member
Chic-Fil-A
07.2018 - 09.2026Read More
Western Pennsylvania School For The Deaf
High School Diploma
Read More