Jessica Henderson
Birmingham,AL
Summary
Professional retail sales professional prepared for this role. Proven track record in driving sales, enhancing customer experiences, and exceeding targets. Strong focus on team collaboration and flexibility to adapt to changing demands. Skilled in customer relationship management, product merchandising, and sales strategy. Known for reliability and delivering results.
Overview
6
6
years of professional experience
Work History
Retail Sales Executive
Southern Shirt Company
06.2023 - Current
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Performed regular competitor analysis to identify opportunities for enhancing our offerings or adjusting pricing strategies as needed.
- Utilized company CRM system to track customer interactions and follow up on leads, leading to increased repeat business.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Maintained awareness of competitors offerings to provide informed comparisons when assisting customers with purchase decisions.
Merchandise Allocator
Hibbett Sports / City Gear
08.2021 - 06.2023
- Allocate new products to stores and determine how much product needs to go to what stores
- Manage and monitor the inventory at City Gear warehouse
- Perform transfers from one store to another based on data and trends
- Ensure new stores are opened at the planned inventory levels
- Build new stores with inventory based on sales, market, and data to ensure profitability
Sales Associate
Baby Braithwaite
05.2019 - 08.2019
- Aided customers to find baby gifts and clothing
- Mentored soon to be moms while they made their in-store registry
- Fulfilled orders and wrapped gifts
- Performed as a team member to provide the best customer experience
Education
Bachelor of Science - Apparel Merchandising
Auburn University
Auburn, AL05-2021
Skills
- Sales expertise
- Sales strategy
- Cold-calling
- Business development and planning
- Goals and performance
- Lead prospecting
- Interpersonal and written communication
- Networking
- Social selling
- Data-driven decision-making
- Reliability
- Organization
- Team building
- Professionalism
Timeline
Retail Sales Executive
Southern Shirt Company
06.2023 - Current
Merchandise Allocator
Hibbett Sports / City Gear
08.2021 - 06.2023
Sales Associate
Baby Braithwaite
05.2019 - 08.2019
Bachelor of Science - Apparel Merchandising
Auburn University
Similar Profiles
Lindsey SmithLindsey Smith
Fashion Internship at Southern Shirt CompanyFashion Internship at Southern Shirt Company
Richie MunizRichie Muniz
Worker at Uncle's Shirt CompanyWorker at Uncle's Shirt Company
JOSE MARTINEZ GONZALEZJOSE MARTINEZ GONZALEZ
Costumer Service Representative at The Seattle Shirt CompanyCostumer Service Representative at The Seattle Shirt Company