Jessica Hendricks
West Jordan,UT
Summary
Driven professional with a proven track record at Vivint Home Security, excelling in accounts receivable and collections. Demonstrated expertise in Microsoft Excel and invoice processing, coupled with a strong work ethic and exceptional time management skills. Achieved significant improvements in customer payment compliance, showcasing adaptability and a focus on results. A finance professional with solid track record in managing financial transactions and maintaining accurate records. Known for focus on team collaboration and delivering reliable results. Proficient in accounting software, data entry, and problem-solving, adaptable to changing needs. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Consumer Finance Clerk
Vivint Home Security
Lindon, UT
01.2017 - Current
- Managed accounts payable and receivable, ensuring all transactions were recorded accurately and on time.
- Provided excellent customer service when addressing inquiries related to billing or account issues, resolving disputes efficiently and professionally.
- Maintained organized filing system for easy access to important financial documents.
- Managed vendor relationships effectively, negotiating payment terms that aligned with company objectives while fostering positive working relationships.
Collections Specialist
Vivint Home Security
Lindon, UT
03.2015 - 01.2017
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated to collect balance in full.
- Improved customer payment compliance through negotiating mutually agreeable repayment plans.
- Processed payments and applied to customer balances.
Education
High School Diploma -
Mcintosh High School
Peachtree City, GA05.2014
Skills
- Accounts Receivable
- Invoice Processing
- Microsoft Excel
- Data Entry
- Invoicing procedures
- Auditing procedures
- Auditing tasks
- Strong Work Ethic
- Time Management
- Attention to Detail
- Reliability
- Adaptability and Flexibility
Accomplishments
Received employee of the year for 2022
Timeline
Consumer Finance Clerk
Vivint Home Security
01.2017 - Current
Collections Specialist
Vivint Home Security
03.2015 - 01.2017
High School Diploma -
Mcintosh High School