Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessica Henniger

Beverly,OH

Summary

Highly motivated professional with a proven track record of demonstrating a strong work ethic, exceptional task management skills, and effective communication abilities. Possesses a keen sense of organization and is goal-oriented, consistently achieving and exceeding set objectives. Skilled in problem solving and adept at building and nurturing relationships with colleagues and clients. Demonstrates strong leadership capabilities and is able to motivate and inspire team members towards success.

Overview

10
10
years of professional experience

Work History

Practice Management Supervisor

Memorial Health System
2020.12 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Monitored workflow to improve employee time management and increase productivity
  • Maintained compliance with company policies, objectives, and communication goals
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence
  • Onboarded new primary care Practice Management Supervisor successfully
  • Assisted in helping onboard and transition the office of Dr. Straight

Quality Improvement Clinical Analyst

Memorial Health System
2018.11 - 2020.12
  • Gathered data and information needed for submission for PCMH
  • Successfully completed 15 PCMH recertifications
  • Assisted in data collection and submission on CPC and CPC for kids
  • Gathered data to close payor gaps

Business Intelligence Analyst

Memorial Health System
2016.11 - 2018.11
  • Performed data gathering, abstracting and analytics of financial and clinical information
  • Created analytics using a product called Tableau
  • Assisted in preparation and distribution of regular reports from internal and external data sources
  • Created customized reports using data requested by administration

Patient Centered Medical Home Coordinator

Memorial Health System
2014.09 - 2016.11
  • Initiated PCMH in 15 primary care clinics successfully
  • Collected and abstracted data to maintain compliance with the program

Education

BSN - Nursing

Ohio University
Athens, OH

RN -

Washington State Community College
Marietta, OH

LPN -

Washington State Community College
Marietta, OH

Skills

  • Strong Work Ethic
  • Task Management
  • Communication
  • Organization
  • Goal-Oriented
  • Problem Solving
  • Relationship Building
  • Leadership

Accomplishments

  • Initiated a process to get hospital/ER patients seen by their PCP in 72hrs per ACO guidelines
  • Worked collaboratively with the Contact Center to reduce the number of primary care physicians who "screen" new patients in turn reducing patient wait time
  • Launched Pearls Pantry and continue to work closely with Illumed case managers
  • Onboarded two new physicians in a brand new clinic
  • Assisted with Akron Pediatrics transition
  • Collaborating effectively with the director of GME and the family medicine program director to ensure all the requirements are met for the clinic to be successful
  • Implemented the Patient Centered Medical Home model in fifteen primary care clinics in 2014 and have assisted in their recertification's yearly

Timeline

Practice Management Supervisor

Memorial Health System
2020.12 - Current

Quality Improvement Clinical Analyst

Memorial Health System
2018.11 - 2020.12

Business Intelligence Analyst

Memorial Health System
2016.11 - 2018.11

Patient Centered Medical Home Coordinator

Memorial Health System
2014.09 - 2016.11

BSN - Nursing

Ohio University

RN -

Washington State Community College

LPN -

Washington State Community College
Jessica Henniger