Jessica Hercules-Martinez
Metuchen,NJ
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances.
Overview
5
5
years of professional experience
Work History
Crew Leader
Chick-fil-A
09.2019 - Current
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Kiosk Worker
Woops!
04.2019 - 09.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Sales Associate
Justice Tween Brands
06.2018 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
John F. Kennedy High School
Iselin, NJ06.2019
Skills
- Multitasking and Organization
- POS System Operations
- Supervising Employees
- Delegating Work
- Teamwork and Collaboration
Timeline
Crew Leader
Chick-fil-A
09.2019 - Current
Kiosk Worker
Woops!
04.2019 - 09.2019
Sales Associate
Justice Tween Brands
06.2018 - 11.2018
High School Diploma -
John F. Kennedy High School
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