Jessica Hercules-Martinez
Keasbey,New Jersey
Summary
Reliable Team Member with experience in retail and fast-paced food service environments. Known for effective multitasking, diligent inventory management, and a commitment to operational excellence
Overview
8
8
years of professional experience
Work History
Team Member
Chick-fil-A
Edison, New Jersey
09.2019 - 04.2026
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Maintained cleanliness and organization of workstations during shifts
- Managed inventory by restocking supplies regularly
- Greeted customers upon entering the store with friendly demeanor
- Operated cash registers to process payments from customers
- Bagging customer's orders during fast-paced periods
- .Delivering food out to tables
- Operated drive-thru window to serve customers quickly and accurately
Kios Worker
Woops! Macarons & Gifts
Edison, NJ
01.2019 - 09.2019
- Maintained cleanliness and organization of the kiosk area throughout operating hours
- Displayed macarons to enhance visual appeal for customers
- Provided information about product ingredients and flavor profiles to customers
- Managed inventory by restocking supplies regularly
- Engaged with customers, fostering a welcoming atmosphere at the kiosk
- Kept track of stock levels and placed orders when necessary
- Trained new employees on proper use of the kiosks and other duties associated with the position
- Performed end of day cash register counting and accurately recorded financial totals
Sales Associate
Justice Tween Brands
Woodbridge, New Jersey
07.2018 - 01.2019
- Guided customers in selecting clothing and accessories for tweens, ensuring satisfaction and promoting sales
- Processed sales transactions efficiently and accurately at the register
- Processed customer returns and exchanges to ensure satisfaction
- Stocked, opened, and shelved new merchandise to ensure product availability and maintain store presentation
- Organized racks and shelves to enhance store visual appeal and improve customer experience
- Maintained cleanliness of store environment including floors, windows, displays
Skills
- POS system operations
- Customer service
- Multitasking
- Diligence
- Strong work ethic
- Avid learner
Timeline
Team Member
Chick-fil-A
09.2019 - 04.2026
Kios Worker
Woops! Macarons & Gifts
01.2019 - 09.2019
Sales Associate
Justice Tween Brands
07.2018 - 01.2019