Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Hernandez

Queens,NY

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Seasoned Price Change Team Member with experience in retail and e-commerce sectors. Strengths include maintaining accurate pricing, implementing promotional pricing changes, and collaborating with cross-functional teams to ensure seamless execution of price alterations. Known for consistently enhancing efficiency in merchandising processes and contributing to improved sales outcomes through meticulous attention to pricing details.

Overview

6
6
years of professional experience

Work History

Cashier

associated supermaked
605 Hart St, NY
11.2022 - 08.2024
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Welcomed customers, offering assistance to help find store items.
  • Scanned items and checked pricing on cash register for accuracy.

Delivery Driver

LaserShip
57-47 47th St , NY
10.2020 - 02.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Navigated routes with relevant map programs and GPS systems.

Customer Service Cashier

chocolate women clothes
1140 Liberty Avr, NY
01.2019 - 07.2019
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Assisted customers with locating merchandise within the store.

Education

GED -

GED Learning Center
New York, NY
03-2015

Skills

  • POS Systems
  • Customer Service
  • Drawer balancing
  • Returns processing
  • Customer Assistance
  • Product Recommendations
  • ID Verification
  • Cash Register Operation

Languages

English
Elementary
Spanish
Professional

Timeline

Cashier

associated supermaked
11.2022 - 08.2024

Delivery Driver

LaserShip
10.2020 - 02.2022

Customer Service Cashier

chocolate women clothes
01.2019 - 07.2019

GED -

GED Learning Center
Jessica Hernandez