Jessica Hernandez
Temple,TX
Summary
Dynamic grocery stocker with a proven track record at HEB Grocery Store, enhancing customer satisfaction through effective teamwork and strong product knowledge. Skilled in time management and heavy lifting, I consistently maintained organized stock areas and optimized product rotation, ensuring freshness and minimizing waste while delivering exceptional service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grocery Stocker
HEB Grocery Store
Temple, TX
03.2020 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
Education
Associates - Health Science
Temple College
Temple, TXSkills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
- Cleanliness standards
- Team collaboration
- Friendly and personable
Certification
- American Heart Association Basic Life Support (CPR and AED) program.
- Temple college WCE certified clinical medical assistant.
Languages
Spanish
Native or Bilingual
Timeline
Grocery Stocker
HEB Grocery Store
03.2020 - Current
Associates - Health Science
Temple College